Licensed P&C Insurance Agent - Base plus earned Commission

About the role

Premier America Credit Union is seeking a dynamic Licensed Home/Auto Insurance Agent with proven experience in identifying needs, prospecting, and providing sales/service of Auto and Home insurance products. The right candidate will have a sense of urgency and a strong commitment to delivering best-in-class service to assure the success and growth of the Insurance Services Department.

What You Will Do

• Assume responsibility for Insurance Sales; manage referrals and leads following Premier America's procedures and standards to provide accurate insurance quotes for members.
• Provide quality, professional service, and guidance in relation to member's insurance needs; qualify, quote, and bind coverage for insurance products offered.
• Maintain a complete understanding of insurance products offered, educate members on product value, and issue new insurance policies on the platform of all appointed carriers.
• Use carriers' underwriting guidelines and business appetite to qualify prospects and offer suitable products.
• Use provided tools to successfully follow up with quoted prospects, discuss member's insurance needs, and offer solutions that best fit those needs.
• Ensure effective performance in all activities relating to property and casualty insurance products as it pertains to assigned goals.
• Probe to discover member's needs and cross-sell opportunities.
• Conduct every member interaction following the procedures and standards of the Property Insurance Department.
• Maintain an understanding of appointed carriers' guidelines and procedures; ensure credit union guidelines, requirements, and procedures are followed with each member interaction.
• Follow department procedures regarding distribution and tracking of referrals and leads; complete all activities in Salesforce and website-generated leads.
• Maintain an acceptable closing ratio regarding the leads provided.
• Assume responsibility for member service transactions including policy changes, inquiries, payments, quotes, and endorsements of policies.
• Reply to assigned underwriting memos within the time requested by the carrier.
• Document all member interaction in the agency management system at the time service is rendered.
• Complete member requests for changes, questions, and payments on the same day requested, to qualifying standards of the carrier and credit union.
• Process escrow mortgagee change requests same day as received.
• Call all policies pending cancellation to ensure policy retention.
• Contact assigned renewal policyholders to assure retention goals are met and to cross-sell and farm referrals.
• Complete policy endorsements for all appointed carriers, understanding each carrier's underwriting guidelines.
• Document all interactions in CMS agency management system and set suspense for follow up.
• Use provided technology, procedures, and guidelines to provide efficient, quality, timely service and meet assigned sales and retention goals.
• Work with manager to resolve issues and develop a game plan for success; report activities to manager by required deadlines.
• Assist in day-to-day operation of the insurance department.
• Maintain a full understanding of compliance regulations of the insurance industry, insurance carriers, and Premier America.
• Complete all tasks assigned in daily suspense queue by end of each workday.
• Track and report activities including new policy sales, gift card distribution, referrals, and training completed to manager by required deadline.
• Consistently comply with expectations of department service level agreements.
• Assume responsibility for establishing and maintaining effective communication and coordination with Premier America staff.
• Stay informed of trends and changes in the insurance field; attend seminars and professional conferences as necessary.
• Understand underwriting guidelines of all appointed carriers and keep up on all changing guidelines.

Requirements

• Experience and understanding of insurance products sold and terminology used in industry.
• High school diploma required.
• Maintain an active P&C insurance license clear of judgments in states where credit union conducts business.
• Understanding of product positioning and competitive conditions.
• Knowledge of sales and marketing techniques and principles.
• Strong interpersonal and public relations skills.
• Excellent sales abilities.
• Solid presentation skills, with professional verbal and written communication skills.
• Strong organizational and follow-through skills, with analytical problem-solving abilities.
• Able to work well independently.

Pay

The base pay range for this position is $25.00/hour plus earned commission.

Benefits

• Competitive pay
• Subsidized health care including medical, dental and vision
• FSA and HSA
• Company-Paid Life and A&D insurance
• Discounts on loans (must be a member)
• Paid Vacation, Holiday, and Sick time
• 401k Retirement Saving Plan with a 6% safe harbor employer match
• Educational Assistance Program and more