Licensed Optician Retail General Manager
Want to bring the “care” back to the vision care industry? We're looking for charismatic individuals who are ready to be the heart of our brand. Whether it's a friendly voice over the phone or a welcoming smile when a patient walks into your store, we need people who are passionate about helping customers look great and see great.
About the role
A Visionworks Licensed General Manager (GM) is a leader of others and a leader of the business. This person is a smart, business-savvy self-starter who understands profitability and the driving factors of success. The General Manager will manage a service-driven team to ensure a simple, human, and bold patient and customer journey from doctor appointment to eyewear pickup.
- Maximize the store’s profitability without compromising the patient/customer experience by setting and exceeding the organization’s financial and performance goals.
- Engage regularly with the Doctor to touch base on business needs, associates, and patient/customer experience.
- Prep and plan business for the day by managing incoming traffic, doctor appointments, and scheduled eyewear services.
- Hire, train, coach, develop, and support store associates to perform in their respective roles with excellence to ensure a flawless patient/customer experience.
- Remove obstacles and find resolution in the patient/customer experience when needed.
- Lead, execute, and improve all broad operational activities to meet the store's financial and customer experience goals.
Requirements
- HS Diploma or GED required; Bachelor’s degree preferred.
- Three (3) or more years of related experience required.
- Optical management experience preferred.
- Licensed GMs must have a current State Opticians License.
Benefits
- Generous, competitive benefits package (for part-timers too).
- Exclusive employee discounts, including vision coverage.
- Paid Parental Leave.
- Bereavement Leave.
- 401(k) Savings Plan.
- Paid Time Off.
- Milestone anniversary awards.
- Medical and dental for full-timers.
Pay
$58,656 - $72,476.21 per year.
Everyone has a story that makes them who they are. At Visionworks, we’re looking for charismatic people who can lead authentically and with their own unique voice. We are actively committed to fostering an environment where all are seen and heard equally as we embrace Diversity, Equity, and Inclusion (DE&I).