Licensed Optician-Lake Stevens, WA-Target Optical

At Target Optical, we love the neighborhoods we belong to and that’s why we care for them. By listening and building relationships with one another, we help our guests get quality eye care products and services at a great value. We help people see more clearly and confidently for less by offering a great selection of trusted brands. We help people look their best by carrying fashionable frames at a great value. Together, we’re on a mission to change the way people think about vision care.

Target Optical is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry.

About the role

The Licensed Optician delivers the brand value proposition and helps establish LensCrafters as the premier destination for all vision needs within the community. Creates exceptional value in the lives of customers by delivering legendary customer service and perfectly crafted high-quality eyewear which exceeds customers’ expectations.

Responsibilities

• Welcome all customers and set expectations
• Custom fit glasses and precisely place prescription in lenses
• Act as a leader in optical acumen
• Take and record measurements, accurately adjust/fit eyewear with attention to detail, ensure finished eyewear meets standards and customer needs
• Assist team with complex product needs and prescriptions
• Accurate and thorough use of technology despite time pressure and customer volume, exceptional product knowledge, use of appropriate tools
• Proactive, explores root cause of issues, forward-thinking, ensures customers are satisfied and expectations are exceeded, solution-driven
• Ability to multi-task, prioritize and manage time with competing priorities
• Strive to achieve exceptional results on Brand KPIs and competencies
• Take pride in store appearance, help to keep store clean, attractive and organized
• Inform management of safety opportunities; demonstrates safe work practices
• Resourceful, self-motivated with a desire for continual learning, improvement and results
• Adhere to company policies and procedure, including discounts, promotions and inventory management

Requirements

• High School graduate or equivalent
• State Licensure
• Optical dispensing experience
• Strong customer service skills: communicator, listener and team builder
• Knowledge of current store merchandise
• Strong basic math skills
• Awareness of current fashion trends
• Selling skills – ability to use and carry an iPad/tablet
• Familiarity with POS, computers and calculators
• Embrace new technology and change

Preferred Qualifications

• Previous customer service and retail experience

Pay

Pay range: $25.02 - $39.02 per hour. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan.

Benefits

• Health care
• Retirement savings
• Paid time off/vacation
• Various employee discounts