Licensed Optician, Full-Time
SEE Eyewear · Boston, MA · 8 mo ago
HealthcareFull-time
Duties & Responsibilities
- Elevate the optical credibility of the store by upholding all opticianry guidelines.
- Troubleshoot optical issues at the store level and support the team with any complex orders and/or customer questions.
- Foster a positive partnership with our SEE Lab, and work to explain the 'why' to peers and customers.
- Drive personal and team sales by upholding SEE selling standards.
- Mentor others by working in partnership with the Store Manager to develop the teams optical knowledge.
- Model our SEE Selling ceremony to team sell with your coworkers and assist with affirming your team members recommendations.
- Demonstrate excellent time management skills by working with urgency and properly prioritizing tasks.
- Utilize downtime to complete with daily operational tasks.
- Uphold brand standards-ensuring merchandising, cleanliness, and display of the store is up to SEE expectations.
- Greet customers genuinely and ascertain what each customer wants or needs.
- Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
- Maintain patient records related to sales.
- Compute sales prices, total purchases, and receive and process cash or credit payment.
- Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
- Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
- Input sales efficiently and accurately.
- Demonstrate knowledge of lenses options and benefits to every customer.
- Properly Ticket, arrange, and display merchandise to promote sales.
- Watch for and recognize security risks and thefts and know how to prevent or handle these situations.
- Lookup and explain insurance eligibility to customers/patients when applicable.
- Abide by SEE discounting and remake expectations.
Requirements
- Night & weekend availability required.
- Minimum of 3 years prior retail experience preferred.
- Able to perform the basic daily job functions including minimal physical activity, standing up to 8 hours, lifting up to 30lbs.
- Ability to comply with SEE dress code.
- Technology Skills: Ability to utilize computer-based POS system Familiarity with Microsoft Office Suite