Licensed Optician

Major Duties & Responsibilities

• Welcome all customers, set expectations with customers
• Custom fit glasses & precisely place prescription in lenses
• Acts as a leader in optical acumen
• Takes & records measurements, accurately adjusts/fits eyewear with attention to detail, ensures finished eyewear meets standards & customer needs
• Assists team with complex product needs & prescriptions
• Accurately & thoroughly uses technology despite time pressure & customer volume, exceptional product knowledge, uses appropriate tools
• Proactive, explores root cause of issues, forward thinking, ensures customers are satisfied & expectations are exceeded, solution driven
• Ability to multi-task, prioritize & manage time with competing priorities
• Strives to achieve exceptional results on Brand KPIs & competencies
• Takes pride in store appearance, helps to keep store clean, attractive & organized
• Informs management of safety opportunities; demonstrates safe work practices
• Resourceful, self-motivated with a desire for continual learning, improvement & results
• Adheres to company policies & procedures, including discounts, promotions & inventory management

Basic Qualifications

• High School graduate or equivalent
• State Licensure
• Optical dispensing experience
• Strong customer service skills: communicator, listener & team builder
• Knowledge of current store merchandise
• Strong basic math skills
• Awareness of current fashion trends
• Selling skills – ability to use & carry an iPAD/tablet
• Familiarity with POS, computers & calculators
• Embrace new technology & change

PREFERRED QUALIFICATIONS

• Previous customer service & retail experience

Total Rewards

LensCrafters offers a comprehensive Total Rewards package that includes benefits such as health care, retirement savings, paid time off/vacation, and various employee discounts. You may also be eligible for a competitive bonus and/or commission plan.

EssilorLuxottica is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.