Licensed Optician

Job Description

Licensed Opticians are responsible for selling & dispensing eyewear and eyewear accessories to patients. They ensure patients are fitted with the right-size frames that fit their needs and lifestyle and dispense lenses with correct prescription and measurements.

They deliver extraordinary experiences to each patient, providing a complete understanding of customized recommendations for products and services. Custom fits glasses and precisely places prescriptions in lenses. Develops own clientele through outstanding service and referrals. Assists co-workers with product and prescription needs, and keeps current on industry products and procedures.

• Takes and returns patient calls, updates patients on order status, and resolves issues.
• Retrieves patient charts and electronic health records.
• Aids in selecting frames, lens types, and treatments based on patient needs and measurements.
• Edits eyewear to ensure visual acuity, proper fit, and patient comfort.
• Communicates with technicians and managers, providing additional patient information or asking for order statuses.
• Cleans and polishes lenses, maintains store cleanliness, and restocks retail boards.
• Sells miscellaneous products like cleaners, contact lens supplies, sunglasses, and safety glasses.
• Answers questions about insurance, warranties, products, materials, services, pricing, upgrades, promotions, etc.
• Collaborates with technicians, front desk associates, managers, and optometrists.

Requirements

• High School Diploma
• State Licensure
• Optical dispensing experience
• One-year experience as an Optician preferred
• Experience with HIPAA requirements preferred
• Strong organizational and attention to detail skills
• Excellent communication and customer service skills
• Manual dexterity and hand-eye coordination
• Dependability and punctuality
• Ability to lift up to 30 lbs, bend, kneel, and stand for 8 hours a day

Qualifications

• High School Diploma
• State Licensure
• Optical dispensing experience
• One-year experience as an Optician preferred
• Experience with HIPAA requirements preferred
• Strong organizational and attention to detail skills
• Excellent communication and customer service skills
• Manual dexterity and hand-eye coordination
• Dependability and punctuality
• Ability to lift up to 30 lbs, bend, kneel, and stand for 8 hours a day

Benefits

• 401(k) with Match
• Medical/Dental/Life/STD/LTD
• Vision Service Plan
• Employee Vision Discount Program
• HSA/FSA
• Paid Holidays

Physical Demands

• Ability to communicate and exchange information
• Utilize equipment necessary to perform the job
• Move about the office