Licensed MCRT Team Lead - Mental Health 639

About the role

This entry-level licensed management position supervises multidisciplinary teams, coordinates service needs, and collaborates with other services and agencies under direct supervision of the Clinical Director/Administrator.

Responsibilities

• Provides telephone screening, triage and referral services
• Accurately assesses and appropriately intervenes for consumers calling the Crisis Access Line
• Serves as supervisor for assigned team members and the Crisis Access Line support
• Participates in a structured on-call rotation, remaining accessible and prepared to respond to work-related needs within a designated timeframe
• Maintains active monitoring of communications (e.g., phone, email) and responds according to operational protocols while on-call

What You Bring to the Table (Must Have)

• A Master’s Degree in Social Work or a related field
• Two (2) years post-master's experience providing crisis response with mentally ill individuals
• Current licensure as an LMFT, LCSW, LPCC, etc.
• Certified to perform W & I 5150 Holds in the field
• One (1) year of supervisory experience or supervisory training within six (6) months of employment
• Sensitivity to multi-cultural populations and issues
• At least 18 years of age
• CPR, Crisis Prevention Institute (CPI), and First Aid certified on date of employment or within 60 days of employment and maintain current certification throughout employment
• Valid and current driver’s license, and personal vehicle insurance with your name listed as a driver
• Willingness to use the company vehicle to drive clients to appointments and groups, etc.

Benefits

• Paid Time Off: Eligible employees (20+ hours/week) earn PTO each pay period for vacation and personal needs, with pro-rated accrual for part-time schedules and annual carryover up to set caps.
• Nine Paid Holidays & Shift differentials for hourly staff (6% for PM Shift, 10% for Overnight Shift).
• Weekend Shift differentials for hourly staff (5% for Weekend AM Shift, 11% for Weekend PM Shift, 15% for Weekend Overnight Shift)
• Free CEUs, free Supervision for BBS Associate License, coaching, and mentorship
• Online University Tuition Discount and Company Scholarships
• Medical, Vision, Dental Insurance, 401K, Employee Stock Ownership Plan

Additional Information

Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements.

Full Job Description will be provided if selected for an interview. If the job posting references any sign-on bonus, internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.