Licensed Master Social Worker (LMSW) - Client Care Coordinator

Location: Bronx, NY (Onsite)
Employment Type: Contract-to-Hire

About the Role

Our healthcare staffing team is seeking a compassionate and experienced Licensed Master Social Worker (LMSW) to join a Family with Children Shelter in the Bronx. This is an excellent contract-to-hire opportunity for a dedicated clinician who is passionate about supporting families experiencing homelessness and helping them access critical mental health and community resources. In this role, you will serve as a Client Care Coordinator, providing clinical assessments, crisis intervention, care coordination, and ongoing support while collaborating with shelter staff and community partners to improve outcomes for families.

Responsibilities

• Complete biopsychosocial assessments and mental health/substance use screenings.
• Conduct crisis intervention and provide short-term supportive counseling.
• Develop individualized service plans and maintain accurate case documentation.
• Facilitate case conferences and collaborate with interdisciplinary teams.
• Provide psychoeducation and meet with families to review progress and goals.
• Coordinate referrals to community-based mental health, medical, and social service providers.
• Collaborate with child welfare agencies (including ACS when applicable).
• Provide clinical guidance and training to shelter and social service staff.
• Lead support groups, workshops, and educational sessions.
• Participate in incident reviews, quality assurance activities, and chart audits.
• Build and maintain strong partnerships with community organizations.
• Ensure compliance with HIPAA, agency policies, and documentation standards.

Requirements

• Master's Degree in Social Work (MSW)
• Active New York State Licensed Master Social Worker (LMSW)
• Minimum of 2 years of social services experience
• Experience working with one or more of the following populations:
  • Families experiencing homelessness
  • Mental health
  • Substance use disorders
  • Domestic violence
  • Child welfare
  • Public benefits and entitlements

Preferred Qualifications

• Experience working in a homeless shelter, supportive housing, or community-based social services
• Bilingual (Spanish) strongly preferred
• Knowledge of the CARES system is a plus

Skills

• Strong clinical assessment and crisis intervention skills
• Excellent communication and documentation abilities
• Ability to manage multiple priorities in a fast-paced environment
• Collaborative, compassionate, and solution-oriented approach
• Proficiency with Microsoft Office (Word and Excel)
• Knowledge of HIPAA and trauma-informed care principles

Benefits

• Contract-to-hire opportunity with long-term career potential
• Meaningful work supporting vulnerable families in the Bronx
• Collaborative, mission-driven team environment
• Opportunity to make a lasting impact in the community

Schedule

Monday-Friday with flexible start times (9:00 AM - 5:00 PM or 10:00 AM - 6:00 PM)

Pay

$40.00 - $43.00 per hour