Licensed Investment Support Specialist II

About the role

The Licensed Investment Support Specialist II provides office management support for registered securities representatives (e.g., Investment Executives or Wealth Management Advisors). This role is responsible for risk management by exchanging ideas and opinions, elevating concerns, and adhering to policies and procedures to drive a positive customer experience. The position operates within the Bank's risk appetite while identifying, assessing, managing, and reporting risks.

Responsibilities

• Provide daily administrative support to designated registered representatives and clients.
• Offer guidance to banking center partners as requested.
• Process and follow up on operations duties related to new/existing accounts, risk management, marketing support, and order entry.
• Perform account maintenance, including opening new accounts, handling money transfer requests, executing orders, and updating address changes.
• Ensure timely and accurate execution of assigned trading transactions and maintain documentation to standards.
• Maintain client contact to inform them about industry changes and deepen relationships.
• Educate and coach business partners on market conditions, products, compliance, and operational duties.
• Support multiple registered securities representatives or those with large books of business.
• Handle administrative functions, including executing trades, while ensuring compliance with federal and internal regulations.
• Collaborate with Banking Center or Private Bank partners to identify new client opportunities and strengthen existing relationships.
• Assist with onboarding Investment Executives, Wealth Management Advisors, or Licensed Investment Support Specialists as requested.
• Perform other projects or duties as assigned.

Requirements

• High school diploma or equivalent; Bachelor’s degree in Finance, Economics, or Business Management preferred.
• Securities Industry Essentials (SIE), Series 7, 66 (or 65 and 63), and appropriate state resident insurance licenses for Life, Health, Long Term Care, and Variable Annuity certification as documented in Fifth Third Securities Licensing Guidelines.
• Five years of brokerage or related financial services experience.
• Excellent understanding of the financial industry, compliance regulations, operational duties, and investment brokerage/banking products.
• Prior brokerage experience preferred.
• Excellent communication and organizational skills.
• Ability to work independently with limited supervision.
• Strong prioritization and multitasking skills.
• Intermediate computer skills with demonstrated knowledge of Microsoft Word, Excel, and PowerPoint.
• Strong verbal and written communication and negotiation skills.
• Ability to meet deadlines under pressure utilizing excellent time management skills.

Benefits

Fifth Third offers comprehensive benefits and differentiated compensation, including:

• Base salary reflective of the role’s pay grade, adjusted for relevant skillset, experience, education, and geographic location.
• Eligibility to participate in an incentive compensation plan based on company, line of business, and individual performance.
• Extensive benefits programs supporting physical, financial, emotional, and social well-being for employees and their families. Learn more about Fifth Third’s benefits.

Location

Charlotte, North Carolina 28202