Licensed Hearing Aid Dispenser

Job Duties

• Achieves benchmarks and goals, using methods/strategies that are consistent with the Code of Ethics
• Mentors employees enrolled in the Hearing Aid Apprentice Program (HAAP)
• Provides mentoring and hands-on training that aligns with the HAAP curriculum
• Fulfills administrative duties such as maintaining member records, scheduling appointments, managing inventory, and ordering supplies
• Communicates with members via phone, providing general information, troubleshooting guidance, and scheduling appointments
• Assists members with scheduling appointments, answering questions about products and services, conducting device evaluations, and performing services as allowed by state law
• Checks in and stores all daily receivings, including assembling and/or charging member devices for delivery
• Performs Hearing Aid Dispenser duties, including member consultations, exams, testing, ear impressions, fittings, adjustments, and cleanings
• Loads, operates cash registers, and performs money transactions with customers
• Follows safety and security procedures, follows PPE requirements, and maintains cleanliness of the department
• Travels, including some weekends, as business needs require, to assist other hearing aid departments
• Ensures proper procedures for cleaning and infection control are implemented
• Ensures proper cleanup and disposal of hazardous materials

Requirements

Open availability is needed to meet the needs of the business. If hired, you will be required to provide proof of authorization to work in the United States.

Qualifications

• Bachelor's degree in Audiology, Speech-Language Pathology, or related field
• Current license to practice as a Hearing Aid Dispenser in California
• Experience in hearing aid dispensing and fitting
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Knowledge of hearing aid technology and industry standards

Skills

• Strong organizational and time management skills
• Effective problem-solving and decision-making abilities
• Proficient in Microsoft Office Suite
• Ability to work flexible hours, including evenings and weekends

Benefits

• Paid time off
• Health benefits - medical/dental/vision/hearing aid/pharmacy/behavioral health/employee assistance
• Health care reimbursement account
• Dependent care assistance plan
• Short-term and long-term disability insurance
• AD&D insurance
• Life insurance
• 401(k)
• Stock purchase plan to eligible employees