Licensed Clinical Social Worker

How You’ll Make an Impact

Our heritage gives us a unique perspective on inpatient and outpatient dialysis care. We have taken our knowledge and past experiences to hold ourselves to a higher standard when it comes to providing care for patients. We work with patients and their providers to identify a modality that suits their needs and lifestyle.

• Assess, educate and collaborate with patients on care planning that addresses everything from work, travel and financial concerns to emotional support.
• Provide individuals, families, and groups with the psychosocial support needed to cope with chronic, acute, or terminal illnesses.
• Services include advising patients and/or family/caregivers, providing patient education and counseling, insurance coordination, and making referrals for other services.
• Participates in care planning in collaboration with the patient and healthcare team to identify effective interventions that will help the patient meet rehabilitation, treatment goals, and improve quality of life.
• Assesses patient knowledge of kidney disease for barriers that may affect adherence to treatment.
• Assess social determinants of health that may impact treatment and assist with identifying community resources to address needs.
• Aid in the development of support groups and family members in dealing with and understanding the needs of the patient.
• Develops detailed and error-free case notes involving mental health and risk assessments.
• Adjusts treatment plans in compliance with changes in the status of the patient.
• Provides information and assists the team and patient with referral to community resources (home health services, vocational rehabilitation, etc.) to facilitate optimal treatment outcomes.
• Provides supportive and goal directed counseling to patients who are seeking transplant.
• Affords support to patients and their families in understanding the needs of the patient.
• Collaborates with Facility Management and Accounting/Billing to address patient issues related to insurance or copay concerns.
• Conduct in-center and face to face visits as necessary to assess patient needs and implement a plan of care (up to 50% same day travel with this role).
• Education on insurance options including Group Health Plans (GHPs), Medicare, Medicaid, and managed care plans.
• Serve as a liaison between patients, insurance companies, and the facility staff.
• Aids patients in understanding their financial responsibilities, payment arrangements, and potential financial assistance programs.
• Maintain accurate records of patient insurance information, care plans, and assessments.

Qualifications

• Master’s degree in social work.
• Active and unrestricted state-specific licensure required; Licensed Clinical Social Worker.
• Five (5) years of related work experience.
• Two (2) years of experience working with the dialysis/kidney care population.
• Fluency in both English and Spanish.
• Track record of excellent customer service skills.
• Medicare or Medicaid experience preferred.