License Services Manager

About the role

The role is located at RTX, the world's largest aerospace and defense company, reporting into the Foundational Capabilities Team in the Engineering Services Department, under the Digital Engineering Solutions Directorate - Digital Technology. The position involves leading a team providing IT solutions for application license service operations, configurations, sustainment, application utilization monitoring, upgrades, support tool integrations, and compliance/security approvals.

Responsibilities

• Provide application license services technical support, project support, manage hardware service resources, and coordinate with IT Cyber Security.
• Support and prioritize license services application road maps and upgrade schedules for supported tools.
• Work closely across IT Discipline Functions and Infrastructure services personnel to support and prioritize license services application road maps and upgrade schedules for supported tools.
• Identify, plan, and support requirements to continuously simplify and improve the supported SW applications services environments.

Requirements

• Ability to obtain and maintain a U.S. government issued security clearance.
• U.S. citizenship or U.S. person status required.
• Minimum 8 years of relevant experience in server administration, scripting languages, and software installations and updates.
• Experience with license servers or engineering tool environments.
• Experience with cybersecurity best-practices for servers or applications.

Qualifications

• Typically requires a University Degree or equivalent experience and minimum 8 years of prior relevant experience, or an Advanced Degree in a related field and minimum 5 years of experience.
• Experience implementing and deploying new SW tools and processes.
• Working knowledge of COTS SW Engineering and Operations Applications.
• Demonstrated experience in the Aerospace and Defense Industry.
• Familiarity with automation or monitoring tools (Splunk, Power BI).
• Familiarity with Agile environments, particularly using SAFe Agile methodologies.
• Strong organizational and task-tracking skills.
• Capable of working and leading multi-discipline teams as well as individually.
• Demonstrated experience in technical environments within Information Technology, Engineering, or Operational Technology fields.

Benefits

The salary range for this role is 107,500 USD - 204,500 USD. RTX offers a comprehensive benefits package including medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Pay

The salary range for this role is 107,500 USD - 204,500 USD.

Schedule

This role is an Onsite position.