Library Volunteer - Job Search Assistant

OVERVIEW AND IMPACT

Volunteer Job Search Assistants at the Appleton Public Library (APL) provide help to people searching for jobs for a variety of career and employment-related needs. APL offers free access to study rooms, computers with internet, and wi-fi, so volunteers can provide individual assistance to people seeking assistance.

RESPONSIBILITIES AND EXPECTATIONS

• Providing employment assistance, training, and resources to people looking for work
• Teaching patrons to set up accounts and use online resources for employment, training, and education: Job search sites (i.e., Job Center, Indeed, etc.), APL upskilling resources (i.e., Gale Courses, Mango Languages), Community resources (i.e., 2-1-1, community bulletin board, jobs/career/business bulletin board)
• Finding résumé templates and/or assisting with creating résumés
• Listening attentively and asking open-ended questions to help patrons identify and articulate job skills
• Printing, scanning, and copying on public APL devices
• Providing library directions (i.e., bathrooms) and hours

QUALIFICATIONS AND COMMITMENT

• Passionate about helping others in our community
• Respectful and non-judgmental of individuals from diverse backgrounds, cultures, and abilities
• Able to provide friendly, patient, and non-judgmental instruction and assistance
• Proficient with a variety of computer skills: Navigating websites and search engines, Microsoft Office suite, Various Internet browsers (Chrome, FireFox, Edge, etc)
• Able to work a weekly 2 hour shift
• Bilingual helpful but not required

TRAINING

Training will be provided

POSITION DETAILS

• This is a non-benefited position with the City of Appleton
• The City of Appleton does not provide insurance coverage for volunteers
• I understand that volunteering does not guarantee future employment
• The City of Appleton is a smoke-free, drug-free and alcohol-free environment and I will not participate if under the influence of alcohol or illegal drugs

RECREATION VOLUNTEER WAIVER

I agree to fully release, indemnify, defend and hold harmless the City of Appleton, and any of their officers, officials, employees, agents and the like from and against any and all liability, loss, damage, expense or costs (including attorney's fees) arising in any way out of my volunteer activities except where such liability results from the sole negligence or willful misconduct of the City of Appleton.