Library Support Specialist

About the role

Join our dynamic team at Waubonsee Community College, where your career can flourish. We are committed to being an exceptional employer, offering a comprehensive benefits package with generous time off, low-cost medical, dental, and vision plans, and a secure pension plan through SURS. You'll also enjoy 14 paid holidays, including winter and Thanksgiving breaks.

Responsibilities

• Manage budgetary, purchasing, and operational functions for the campus libraries.
• Affirm effective coordination of budget processes, purchasing activities, record management, and departmental operations in accordance with college policies and procedures.
• Initiate and process requisitions for library books, materials, supplies, subscriptions, and services.
• Prepare and process invoices and budget transfers, reconcile monthly departmental credit card statements, and complete fiscal year-end reconciliation of all departmental expenditures.
• Cook with external vendors to obtain quotes, request necessary documents, verify purchasing agreements and licensing requirements, and resolve billing or shipment discrepancies.
• Organize and maintain records of active library contracts, subscriptions, agreements, and renewals; monitor expiration dates to ensure timely renewals and uninterrupted access to resources.
• Serve as a liaison between the Libraries and Finance Department, IT, and other college units to address budget and purchasing questions and ensure compliance with institutional policies.
• Support departmental operations, including managing calendars, coordinating meetings, arranging travel, and submitting service requests.
• Coordinate internal and external departmental correspondence, documentation, reports, and operational updates; compile and organize data to support the creation of statistical and evaluative reports that demonstrate library impact and inform planning and assessment.
• Develop and maintain organizational and tracking systems to monitor purchases, renewals, budget activity, and administrative tasks to ensure accuracy, timeliness, and operational efficiency.
• Contribute to a collaborative and service-oriented culture through professional development, training, and participation in college-wide initiatives.
• Participate in cross-training and provide support for front-facing library services as needed, serving as a backup during peak times or staff absences to ensure consistent library operations.

Requirements

• High School Diploma required.
• Three years of experience in an academic library or related environment required; experience in a budgeting or purchasing role preferred.
• Experience with accounting and budget processes and familiarity with budget software required; experience with Banner or Questica preferred.
• Strong Organizational And Time Management Skills Required.
• Experience with personal computing and web-based applications required; familiarity with Integrated Library Systems (ILS) preferred.
• Ability to work independently and establish cohesive working relationships required.
• Excellent customer service and interpersonal skills; strong written and verbal communication skills, including the ability to communicate effectively via email, in person, and on the telephone, are required.
• Understanding of and commitment to the community college library’s role in serving students and the broader community.

Qualifications

• High School Diploma required.
• Three years of experience in an academic library or related environment required; experience in a budgeting or purchasing role preferred.
• Experience with accounting and budget processes and familiarity with budget software required; experience with Banner or Questica preferred.
• Strong Organizational And Time Management Skills Required.
• Experience with personal computing and web-based applications required; familiarity with Integrated Library Systems (ILS) preferred.
• Ability to work independently and establish cohesive working relationships required.
• Excellent customer service and interpersonal skills; strong written and verbal communication skills, including the ability to communicate effectively via email, in person, and on the telephone, are required.
• Understanding of and commitment to the community college library’s role in serving students and the broader community.

Skills

• Strong organizational and time management skills.
• Experience with personal computing and web-based applications.
• Familiarity with Integrated Library Systems (ILS).
• Excellent customer service and interpersonal skills.

Benefits

Click to See Benefits Page

Pay

The pay for this position will be determined by your experience, education, and qualifications.

Schedule

M-F 8 a.m. - 4:30 p.m.

Testing

No

Targeted Hire Date

8/3/2026