Library Page - Library for the Performing Arts / Research Access Services

About the role

The New York Public Library has been an essential provider of free books, information, ideas, and education for all New Yorkers for more than 100 years. A Page position offers insight into working within a library system, providing access to a wealth of knowledge and experience to help you decide if a library career is right for you. As a Library Page, you will also have access to the Library Page Fellowship Program, a career growth development initiative that empowers youth through resources for career readiness, goal exploration, on-the-job coaching, training, and mentorship.

Responsibilities

• Retrieve, shelve, and arrange books, archival boxes, media, and other library materials in alphabetical and numerical order.
• Project a positive and courteous attitude to the public by providing exceptional customer service.
• Assist patrons with basic computer, internet, and audio/visual equipment usage.
• Locate and prepare library materials requested by patrons.
• Assist staff with managing research and circulating materials by facilitating large collection moves.
• Help set up public spaces for events and programs.
• Perform other related tasks as needed.

Requirements

• Current enrollment in a degree program at an accredited school.
• Proper employment certificate for minors under 18 as required by NYS law.

Skills

• Ability to accurately and efficiently sort and arrange items in alphanumeric order.
• Strong organizational skills and ability to follow detailed instruction in a fast-paced environment.
• Excellent customer service skills and the ability to work with a diverse patronage.
• Superb interpersonal and communication skills.
• Strong problem-solving skills.
• Demonstrated ability to work as part of a team.
• Demonstrated reliability and professionalism.
• Basic computer and technology skills, such as Microsoft Office Suite and Google Applications.

Preferred Qualifications

• Ability to troubleshoot basic computer and printer issues.
• Experience with eReaders and library technologies.
• Ability to speak foreign languages.

Core Values

• Be Helpful to patrons and colleagues.
• Be Resourceful in solving problems.
• Be Curious in all aspects of your work.
• Be Welcoming and Inclusive.

Physical Duties

• Moderate lifting required (up to 25 lbs).
• Pushing book trucks.

Physical accommodations are available as needed.

Pay

$17.00 per hour.

Schedule

19 hours per week, including evenings and Saturdays. Schedules are variable based on library needs and may be subject to change.