Library Page (3602) - San Francisco Public Library - (C00471)

About the Role

Under immediate supervision, class 3602 Library Page performs simple clerical and light physical tasks in the main and branch libraries.

Responsibilities

• Picks up and returns materials to proper departments; sorts materials and returns to proper area; maintains proper order of materials and spaces
• Transports, retrieves, and delivers materials; delivers inter-departmental communications
• Performs physical processing of library materials, such as packing books for mailing or discarding, scanning barcodes, security taping, labeling, and covering
• Performs circulation duties, such as charges and discharges materials, receives and records fine payments
• Processes applications for patron accounts; answers routine inquiries from patrons

Qualifications

Minimum Qualifications: High school diploma or equivalent (GED or High School Proficiency Examination) OR six (6) months (1000 hours) of clerical or customer service experience.

Substitution: Completion of an approved City and County of San Francisco Clerical Administrative training program (as designated on the job announcement) may substitute for the required education or required experience.

Conditions of Employment

• Ability to lift boxes/bins weighing up to 30 lbs
• Ability to move loaded carts weighing up to 250 lbs
• Ability to sustain physical effort involving considerable amounts of pushing and pulling library book carts and other library equipment, packing and unpacking library materials, standing, bending, squatting, kneeling, lifting, and twisting to perform duties associated with daily tasks
• Some positions are subject to irregular work schedules and may require evening and/or weekend work; require constant public contact
• May be required to work at various locations within the Library system

Selection Process

After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process. Candidates meeting the minimum qualifications will be invited to participate in the online Library Page Exam, which measures knowledge, skills, and abilities in job-related areas including: knowledge of library systems; knowledge of principles and processes for providing customer/patron services; ability to interact respectfully, effectively, and courteously with staff, library users, and the public; ability to read and follow written instructions; ability to listen and effectively elicit information; ability to plan, organize, and complete assigned work in a timely manner within a dynamic setting with rapidly changing priorities; ability to maintain filing and tracking systems; ability to use a computerized data system to access, create, update, and maintain computer files using word processing, databases, spreadsheets, email, and library-related software programs; ability to sort and file in alphabetical, numerical, and chronological order; ability to speak and communicate clearly, concisely, and effectively; and ability to compose simple memos and complete incident reports.

This computer-administered test can be taken at home or at a time and location of one's convenience. Candidates must have access to a computer and reliable internet connection to participate. Scores attained on this exam will be 'banked' for three years from the date of the examination. A confidential eligible list of applicant names that have passed the civil service examination process will be created, with a duration of 12 months, extendable with the approval of the Human Resources Director.

Additional Information

Application Opening: August 31, 2026

Application Deadline: September 8, 2026

Compensation Range: $62,218 to $75,556

Recruitment ID: CBT-3602-C00471 / REF60955K

All job applications must be submitted through the online portal at https://careers.sf.gov/. Computers are available for the public (9:00 a.m. to 4:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor and at the City Career Center at City Hall, 1 Dr. Carlton B. Goodlett Place, Room 110. Ensure your application information is accurate, as changes may not be possible after submission. Your first and last name must match your legal ID for verification, and preferred names can be included in parentheses. Use your personal email address, not a shared or work email. Applicants will receive a confirmation email from notification@smartrecruiters.com that their online application has been received. Failure to receive this email means the online application was not submitted or received. For questions, contact Casey Botkin at casey.botkin@sfgov.org.