Library - Museum Associate - French Valley Discovery Hangar

About the role

This is a temporary, 25/hour per week assignment and is expected to last from date of hire for approximately 6-8 months. The Museum Associate supports the overall operations of the French Valley Discovery Hangar by providing excellent visitor service and assisting with daily museum functions. This is a hands-on role for someone who enjoys working with the public in a unique cultural setting and helping create a welcoming, engaging experience for every guest. This position also assists with museum programs and events, including basic event support and coordination as needed. Docents and Volunteer Opportunities also available.

Responsibilities

• Provide quality customer service to visitors, guests, and the public.
• Assist visitors and guests by answering questions and providing information about the museum, programs, and events.
• Assist with ticket sales with high accuracy and attention to detail.
• Support and promote museum programs and events through visitor engagement and basic outreach assistance.
• Assist with event and facility readiness, including set-up, tear-down, resetting spaces after events, and helping maintain a clean and organized environment.
• Provide feedback and recommendations to support a positive visitor experience.
• Perform other duties as assigned.

Requirements

• High school diploma or equivalent required.
• 1+ years of previous museum, retail, hospitality, or customer service experience preferred.
• Must be outgoing, customer service oriented, and willing to adapt to a fast-paced museum environment.
• Ability to follow detailed instructions.
• Strong teamwork skills with a positive attitude.
• Excellent customer service and communication skills.
• Ability to adapt to a changing work schedule, including evening and weekend shifts.
• Frequent carrying and lifting of museum materials is required.
• Position requires long periods of standing and the ability to push and pull 20 pounds.
• Must be able to frequently move from place to place within the location; file and retrieve books and other items on high shelves.
• Lift/push up to 25 pounds and occasionally up to 35 pounds of heavy boxes, books, and equipment; work in confined spaces; walk; bend; stoop; reach; and climb.

Benefits

• Paid Time Off (Vacation, Sick & Public Holidays)
• Tuition Assistance
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Short Term & Long Term Disability
• Training & Development
• Wellness Resources