Library Assistant (Technology)
City of Norwalk, Connecticut · Norwalk, CT · 1 mo ago
OTHRFull-time
Position Definition
Performs responsible and varied clerical-administrative work or para-professional duties; assists patrons in using library services and facilities and maintains materials of a specific unit or library division.
General Duties
- Receives oral or written instructions from Supervisor.
- Plans work according to established procedures.
- Prioritizes tasks within work assignment.
- Allocates work to library clerks and pages.
- Performs work in special unit including Children's, Circulation, Reference, Technical Services or as assigned.
- Maintains specific materials, supplies or equipment.
- Responds to patrons or visitors request for information and assistance or refer inquiries to a Librarian.
- Charges and discharges library books, materials, and equipment.
- Inspects returned books, materials and equipment for damage.
- Follows prescribed routine in receiving compensation for overdue, damaged or lost library items.
- Assists persons in applying for library membership.
- Processes membership applications.
- Types cards, lists, reports, and other information.
- Prepares materials to promote use of Library.
- Operates computer terminal and auxiliary equipment in routine duties.
- Reports work accomplished to Supervisor.
Additional Duties
- Performs special duties as assigned including programming, basic reference, ordering of materials, serials maintenance, etc.
- Reserves books and materials.
- Makes minor repairs to books, materials and equipment.
- Relieves other employees as directed by Supervisor including responsibility for a unit in temporary absence of professional Librarian.
- Performs related tasks as assigned.
Supervision
Receives general supervision from a professional Librarian.
Required Knowledge, Skills and Abilities
- Knowledge of basic office procedures, including filing, scheduling, posting and basic bookkeeping.
- Ability to follow written and oral instructions.
- Ability to acquire a working knowledge of regulations and procedures pertaining to library responsibilities.
- Ability to become proficient in using office and library software.
- Ability to maintain accurate files and records.
- Ability to perform accurate mathematical computations.
- Ability to deal cooperatively with others.
Minimum Qualifications
- Graduation from high school or GED and two years of public library work.
Preferred Qualifications
- Experience working with computers, printers, scanners, tablets, or other basic technology.
- Basic knowledge of Microsoft Office, email, internet browsers, and online applications.
- Ability to troubleshoot common computer, printing, and equipment issues.
- Ability to explain basic technology instructions clearly and patiently.