Jobs · OTHR · Connecticut

Library Assistant (Technology)

City of Norwalk, Connecticut · Norwalk, CT · 3 mo ago
OTHRFull-time

Position Definition

Performs responsible and varied clerical-administrative work or para-professional duties; assists patrons in using library services and facilities and maintains materials of a specific unit or library division.

General Duties

  • Receives oral or written instructions from Supervisor.
  • Plans work according to established procedures.
  • Prioritizes tasks within work assignment.
  • Allocates work to library clerks and pages.
  • Performs work in special unit including Children's, Circulation, Reference, Technical Services or as assigned.
  • Maintains specific materials, supplies or equipment.
  • Responds to patrons or visitors request for information and assistance or refer inquiries to a Librarian.
  • Charges and discharges library books, materials, and equipment.
  • Inspects returned books, materials and equipment for damage.
  • Follows prescribed routine in receiving compensation for overdue, damaged or lost library items.
  • Assists persons in applying for library membership.
  • Processes membership applications.
  • Types cards, lists, reports, and other information.
  • Prepares materials to promote use of Library.
  • Operates computer terminal and auxiliary equipment in routine duties.
  • Reports work accomplished to Supervisor.

Additional Duties

  • Performs special duties as assigned including programming, basic reference, ordering of materials, serials maintenance, etc.
  • Reserves books and materials.
  • Makes minor repairs to books, materials and equipment.
  • Relieves other employees as directed by Supervisor including responsibility for a unit in temporary absence of professional Librarian.
  • Performs related tasks as assigned.

Supervision

Receives general supervision from a professional Librarian.

Required Knowledge, Skills and Abilities

  • Knowledge of basic office procedures, including filing, scheduling, posting and basic bookkeeping.
  • Ability to follow written and oral instructions.
  • Ability to acquire a working knowledge of regulations and procedures pertaining to library responsibilities.
  • Ability to become proficient in using office and library software.
  • Ability to maintain accurate files and records.
  • Ability to perform accurate mathematical computations.
  • Ability to deal cooperatively with others.

Minimum Qualifications

  • Graduation from high school or GED and two years of public library work.

Preferred Qualifications

  • Experience working with computers, printers, scanners, tablets, or other basic technology.
  • Basic knowledge of Microsoft Office, email, internet browsers, and online applications.
  • Ability to troubleshoot common computer, printing, and equipment issues.
  • Ability to explain basic technology instructions clearly and patiently.

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