Library Assistant II Reserves Supervisor

About the role

Provides responsible technical, supervisory, and public services skills necessary in the operation of a specific work unit in the university library.

Responsibilities

• Process physical equipment in the Tools and Techs circulation collection and conduct periodic equipment inventories;
• Process paper reserve material which includes: files, professors personal books, and library books. This includes material put on permanent reserve and course material that generally remains on reserve by the semester;
• Process electronic reserves which includes: scanning, remediating for accessibility, creating course pages, and linking scanned or database material to course pages. Provide faculty with information about their reserve materials;
• Provide faculty and students with basic information about copyright;
• Refer faculty with more complex copyright questions to the Associate Director of Library Public Services;
• Maintain copyright records so that the Library conforms to copyright guidelines;
• Close the library and the Service Desk on Friday evenings;
• Staff the Service Desk and Stacks as assigned, which includes, but not limited to: (1) Provide Circulation and Reserves services at the Service Desk; (2) Answer patron and faculty inquiries of a complex nature by telephone, email, or in person, including researching patron accounts and interpreting policy to patrons; (3) Handle patron cash and credit payments as needed; (4) Supervise student assistants: prioritizing, delegating, and monitoring work; (5) Assist in the training of student assistants; (6) Recommend revisions to policy and procedures as needed; (7) With all other Access Services staff, is responsible for building security.
• Notify Billing Supervisor when charges for recalls should be placed on a patron account;
• Manages faculty periodical checkout audits;
• Review and approve, according to library and university standards, social media content created by student employee(s);
• Assist with monthly Circulation statistics in the absence of the Night Circulation Supervisor;
• Consistently enforce all Library and University policies for employees and patrons;
• In rotation with all other Access Services staff, help to interview and hire student assistants as needed;
• Assist with staff hiring committees and training new staff upon request;
• Projects as identified or assigned;
• Perform other duties as needed to assure that functions and services are maintained.

Requirements

Associate degree or sixty hours of college required. No experience required. Library experience would be helpful. A combination of education, experience, and training that would produce the required knowledge and abilities could be considered.

Skills

Primary computer hardware/software used on the job: Microsoft Office, especially Outlook, Word, Excel and Teams; Alma (integrated library system); Springshare LibApps suite - especially LibGuides E-Reserves module, LibAnswers Ref Analytics, and LibCal; Banner enterprise system; TouchNet computer point-of-sale (POS) software; Flatbed scanner, KIC overhead scanner, and scanning software; Adobe Acrobat.

Schedule

The normal work schedule is Monday-Friday, 9:00AM-6:00PM. In addition, the Reserves Supervisor is on a rotation schedule with other Access Services staff and is required to work assigned Saturdays (either banking time or flexing time during the same work week). Some evenings or nights may be requested if serious short-staffing problems arise.