Library Assistant- Becker, #2026-42

About the role

The Library Assistant provides friendly and welcoming service to the public and helps patrons use the library.

Responsibilities

• Help patrons borrow library materials.
• Register patrons for library cards.
• Take payments from patrons.
• Help patrons find the library resources they need.
• Provide trusted and reliable information to patrons.
• Create displays and conduct programs that reach diverse patron interests.
• Keep library materials available and refreshed for patron use.
• Ensure the library is safe and welcoming by managing the public areas.
• Assist the public in the use of library computers, printers and with other technology needs.
• Maintain the confidentiality of patron information.

Requirements

Education and Experience

• 1 year of post secondary education or equivalent
• Library or customer service experience

Knowledge, Skills and Abilities

• Excellent interpersonal skills, including building relationships across cultures
• Ability to manage multiple priorities with frequent interruptions
• Strong organizational skills
• Knowledge and ability to help others with computers and technology devices
• Knowledge of research and information gathering techniques
• Ability to respond to emergencies and situations that may be stressful or difficult

Preferred Attributes

• Positive attitude and strong work ethic
• Enjoy working with people from diverse backgrounds
• Organizational, interpersonal, and time management skills
• Ability to self-direct and work as a team member
• Ability to meet deadlines and follow instructions
• Ability to foster positive working relationships and an inclusive workplace
• A desire to learn and develop skills and abilities
• Ability to be flexible and adapt to changes

About the organization

GRRL is committed to recruiting and retaining a diverse workforce and providing a work environment free from discrimination and harassment. We seek to foster an environment of inclusion where all employees are treated respectfully and are valued for their strengths. Our work is guided by our values of providing exceptional customer service, being forward thinking and having a community focus that serves patrons from all socioeconomic, educational, literacy, and cultural backgrounds.

Benefits

• 11 paid holidays, 2 personal days, and generous Paid Time Off
• If you work 30 hours or more, the library pays your premium for Single Medical Coverage
• Eligible staff participate in the Public Employees Retirement Association (PERA) defined benefit plan for retirement
• Numerous training and development opportunities to develop your skills and interests
• Opportunity to be part of various teams and work groups

Working at a public library is meaningful and directly impacts the lives of people in our community. The library is a trusted place for information at a time when this is hard to find.