Library Assistant 1 (NY HELPS)

Position Details

This position will provide clerical support to the Library team working to achieve the SUNY Plattsburgh mission of student success. The Feinberg Library assists students, faculty, staff, and the community in their intellectual activities by providing resources and services in support of research, teaching, and learning. We strive to help our users develop information literacy essential for life-long learning and becoming well-informed, reflective global citizens. The Academic Affairs division administratively builds our college commitment to student success through a strong curriculum, excellent teaching, and scholarly research. Our commitment includes fostering student preparation for the workplace or graduate school and for lifelong learning.

Examples of Duties & Responsibilities

• Ensuring the overall functionality and services of the Feinberg Library second and third floor service desks through direct service and supervision of the student employees to maintain the customer service expectations of the library
• Training work study and temporary service student employees
• Providing direct customer service to Feinberg Library patrons
• Maintaining the Feinberg Library course reserve program
• Oversight of stack maintenance for General collection, periodicals, microforms, and government documents to meet quality and quantity standards
• Managing the provision of study carrels

Required Qualifications

• Must be eligible for permanent appointment to this title pursuant to civil service law
• A demonstrated ability to work effectively and collegially with a variety of individuals
• For those currently on a civil service list: If you receive an emailed canvass letter, you must respond interested and complete an online application to be considered
• Promotion: One year of permanent service in a clerical or secretarial position allocated to Grade 6 or higher
• Minimum Qualifications for applicants not currently civil service eligible for the title (NY HELPS): Either: graduated from high school or have earned a high school equivalency diploma; AND one year of full-time clerical experience in a library setting, Or: thirty semester credit hours of college study including at least NINE semester credit hours of college study in any combination of the following areas: Library/Information Science, Computer Applications, Information Studies

Preferred Qualifications

• Ability to work successfully within a team and independently, including meeting deadlines
• Strong organizational skills to complete work efficiently
• Effective communication, prioritization, and multitasking abilities
• Knowledge and experience with Microsoft Office, Google Apps, Banner, Adobe, Virtual programs, and Publisher
• Prior experience in a campus setting

Salary (Applicant View)

$42,641 (hiring rate), in accordance with Civil Service Salary Schedule. Includes excellent benefits.

Closing Date

07/16/2026

To receive full consideration, supply all requested documents by:

07/16/2026

Special Instructions to Applicants

Please include a complete application and contact information for three current professional references. A resume is also strongly encouraged. Additional information may be requested at a later step in the process. Important Notes for those appointed under NY HELPS: Employees will be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.

EEO Statement

SUNY Plattsburgh is an equal opportunity employer, committed to excellence through diversity. As an equal opportunity employer and a government contractor subject to VEVRAA, SUNY Plattsburgh complies with hiring regulations regarding sex, color, religion, national origin, disability, age and veteran status.

Supplemental Questions

• *Are you currently employed by SUNY College at Plattsburgh?
• *How did you learn about this position?

Required Documents

• Resume/CV
• Cover Letter/Letter of Interest
• Contact Information for three references
• Other Document 1