Library Aide I

Under direct supervision, interacts with a wide variety of internal and external customers to support general library operations and assists with lending and collecting library material.

Pay

$14.56 to $19.51 per hour. Pay typically begins at the minimum of the pay range, and employees are eligible for annual merit and COLA increases per District policy.

Schedule

Part-time, 12 hours per week:

• Saturday 2:00 pm – 6:00 pm
• Wednesday 1:00 pm – 5:00 pm
• Thursday 4:00 pm – 8:00 pm

This schedule may be subject to change based on the needs of the Library District.

Responsibilities

• Sorts and reshelves returned books, periodicals, and other materials.
• Assists customers with check-out and check-in.
• Performs Integrated Library System (ILS) functions and supports library resources including printers, copiers, return machines, self-checks, and scanners.
• Answers frequently asked questions from internal and external customers regarding branch procedures, practices, and collections.
• Assists customers in locating library collections using Library of Congress Classifications.
• Provides instruction on the use of library resources such as printers, copiers, return machines, self-checks, and scanners.
• Supports library programs.
• Performs routine clerical tasks such as answering phones and organizing files.
• Performs other duties as assigned.

Requirements

• Completion of tenth (10th) grade in secondary education.
• Six months of customer service experience (preferred).

Skills

• Customer service
• Proficiency in MS Word, Excel, and Outlook
• Video conferencing
• Integrated Library Systems (ILS) under supervision
• Creating library cards and assisting with accounts, placing holds
• Collection maintenance
• Public service ethics
• Basic office procedures, spelling, grammar, punctuation, and arithmetic
• Ability to learn basic public library principles, practices, and techniques
• Ability to learn the Library of Congress Classification System
• Ability to process and handle confidential information with discretion
• Effective oral and written communication
• Maintaining effective interpersonal relationships

Physical Requirements

• Frequent walking, standing, bending, reaching, and stooping.
• Lifting and carrying objects of moderate weight (20-50 pounds).