Liberty Lead

About the role

Deliver a friendly, welcoming, and memorable Liberty experience for every customer and teach, coach, and mentor the team to do the same. Foster a warm and knowledgeable environment that encourages repeat visits. Share a comprehensive knowledge of cannabis-related topics, current trends, and impart valuable information to customers. Provide leadership in managing inventory, opening and closing procedures, and ensure compliance with regulations and standard operating procedures. Share feedback and insight on product trends, customer feedback, and propose operational improvements to drive the business.

Responsibilities

• Deliver a friendly, welcoming, and memorable customer experience
• Teach, coach, and mentor the team to provide the same level of service
• Foster a warm and knowledgeable environment to encourage repeat visits
• Share comprehensive knowledge of cannabis-related topics and current trends
• Provide leadership in managing inventory and opening/closing procedures
• Ensure compliance with regulations and standard operating procedures
• Share feedback and insight on product trends and customer feedback
• Propose operational improvements to drive the business

Requirements

• Welcoming and inclusive of others, valuing individual differences
• Experience with operating a point-of-sale system and cash handling
• Meticulous attention to detail
• Ability to adapt and multi-task efficiently
• Capable of managing oneself and supervising others effectively
• Strong ethical standards and sound judgment in decision-making

Benefits

• Competitive base pay
• Monthly bonus program
• Medical, dental, and vision coverage
• Team member discount in stores
• Health Savings Account (HSA)
• Pet insurance
• 401(K) with company match
• Company-paid short-term and long-term disability insurance
• Company-paid life and AD&D insurance
• Mental health and urgent care services
• Referral program
• Generous paid time off (PTO)