Liability Claims Examiner - Remote (anywhere in the US) Little Rock, AR

Job Responsibilities

• Initiate the investigation of new claims
• Make liability/coverage decisions
• Evaluate and negotiate settlements of collision, specified perils, property damage, and liability losses as appropriate
• Manage and oversee the work of outside adjusters, appraisers and experts
• Establish contact with the insured and claimant within established protocol
• Recognize coverage issues and bring them to the attention of the supervisor
• Develop basic understanding of liability and coverage principles
• Recognize state specific laws and claims regulations throughout the United States to insure proper compliance in claims investigation including sending and securing proper documentation
• Complete research to determine market value on automobiles and heavy equipment to make recommendations on total loss settlement values using proper state valuation methods
• Summarize and make recommendations for disposition of claims in excess of the individual settlement authority
• Respond to time sensitive material including but not limited to intercompany arbitration hearings, and department of insurance complaints
• Manage a diary system to systematically review and resolve claims within the specified state compliance guidelines
• Maintain state license by completing continuing education coursework and/or work towards a claims designation
• Handle small claim suits as needed
• Other duties as assigned by the claims supervisor

Qualifications

• High School Diploma or Equivalent required
• Bachelor’s degree is preferred
• Experience with Lloyd’s of London is preferred
• Proficient in Microsoft Office
• Experience with Xactimate
• Certificates, Licenses, Registrations: AIC designation preferred