Liability Adjuster

About The Role

As a Liability Adjuster, you will work closely with HDVI's Claims and Fleet Services Teams. The ideal candidate will have extensive knowledge of handling all aspects of Commercial Trucking claims inclusive of but not limited to Third Party Bodily Injury, Third Party Auto Property Damage, First Party Auto Property Damage, Cargo, Truckers General Liability and First Party Medical. You will be responsible for influencing and providing claim resolution and tactical guidance to both internal and external customers in order to achieve world class claims outcomes. The Liability Adjuster role is an associate level position with senior level growth potential as the company expands.

What You'll Do

• Responsible for the handling First and Third Party Property Damage, and Cargo and Third Party Bodily Injury claims stemming from accidents involving tractor-trailers
• Engage with various internal and external partners to drive resolution on high-severity matters that are identified
• Be adaptable to various business demands and willing to assist with special claims projects and other duties as assigned
• Participate in regular claims reviews with both internal and external customers
• Maintain current knowledge of insurance contracts and industry trends by proactively maintaining required adjuster license(s)
• Provide technical expertise in response to inquiries from internal and external customers

Requirements

• 3+ years experience with handling complex Commercial Trucking claims
• Extensive experience across all technical areas of Commercial Auto inclusive of but not limited to Physical Damage, Auto Liability, First Party Medical / Personal Injury Protection and Motor Truck Cargo
• Extensive experience with analyzing, determining and applying Coverage for Commercial Auto claims
• Advanced experience and capabilities in litigation claims management, including ADR and mediation processes involving Commercial Auto exposures
• Experience attending and controlling cases at mediations/settlement conferences, pre-suit, post suit, pretrial and post-trial
• Ability to work in a rapidly evolving, high-growth environment with the ability to collaborate across and within different levels of the organization
• Experience with large Fleets (250+) with self-insured retentions and/or large deductibles
• Excellent communication skills (verbal/written) and strong negotiation skills
• Strong time management, organizational and problem-solving skills
• Ability to adapt, embrace the unknown and shift priorities
• Willingness to look outside your day to day to ensure you keep learning and growing in a startup environment

Preferred Qualifications

• College Education
• Active Adjusters License - strongly preferred
• Strong analytical, critical thinking, and problem-solving skills
• Proficiency in Google Suite, Microsoft Office and Adobe Acrobat
• Experience with self-insured retention (SIR), large deductibles and claims involving Independent Owner Operators (IOO)

Benefits

• Competitive salary & stock options - we want our success to be yours too
• Unlimited PTO with 11 paid holidays each year
• Medical, Dental, Vision, Short/Long Term Disability, Basic Life, and AD&D to support you and your well-being
• FSA / HSA programs
• 401(k) retirement plan with company match contribution
• Inclusive Parental Leave policy that supports all parents
• Wednesdays are standing meeting-free, allowing you to focus on deep work without distractions
• Birthday meal reimbursement, because celebrating our employees is part of our company culture
• A remote-friendly environment with the opportunity to participate in periodic in-person team offsites