LG Home Appliance Operations Manager

Channel Partners is seeking an Operations Manager to support LG Home Appliances' retail and merchandising programs. This position requires you to be onsite at the LG Headquarters in Englewood Cliffs, NJ each day at 8:30 am.

About the role

In this role, you will play a critical part in ensuring operational excellence by coordinating projects, managing reporting and data integrity, and supporting field teams. This position is ideal for a highly organized, detail-oriented professional who thrives in a fast-paced environment and enjoys driving efficiency across teams.

Responsibilities

• Support day-to-day operations by managing administrative tasks for the operations management team and the client
• Build and maintain strong working relationships with internal teams and field personnel across the organization
• Serve as a key point of contact for warehousing, parts, and shipping partners
• Coordinate merchandising projects, including shipment logistics and issue resolution
• Ensure timely and accurate distribution of merchandising materials and parts to field teams
• Conduct daily audits of field reporting to ensure accuracy, completeness, and data integrity
• Maintain reporting tools and systems, ensuring proper location data and issue tracking
• Produce standardized and ad hoc reports using client reporting tools
• Manage financial aspects of the program, including tracking and reporting
• Collaborate cross-functionally with management to support project execution and program success

Requirements

• 2+ years of experience in operations support or a similar role
• Experience with merchandising project coordination preferred
• Retail industry experience (big box preferred) is highly valued
• Experience working with home appliance or consumer electronics manufacturers is a plus

Skills

• Strong organizational and project management skills with the ability to manage multiple priorities
• Proactive, self-motivated, and able to work independently with minimal supervision
• Excellent written and verbal communication skills
• Advanced proficiency in Microsoft Excel, Word, and PowerPoint
• Analytical mindset with the ability to interpret data and identify trends
• Strong problem-solving skills with a solution-oriented approach
• Demonstrated ability to build relationships and collaborate across teams
• Understanding of business systems, processes, and client expectations
• Comfortable working with web-based tools and reporting platforms
• Exceptional attention to detail with a focus on accuracy and accountability

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Regularly sit, stand, walk, bend over, grasp, talk and/or hear, and drive
• Lift and carry up to 20 pounds
• Continuous hand/eye coordination and fine manipulation

Pay

Minimum Pay USD $60,000.00/Yr. Maximum Pay USD $65,000.00/Yr.

Benefits

• Bi-weekly pay and early wage access - get paid when you need it!
• Health and wellness benefits plans
• Paid time off and holidays
• 401(k) with employer matching
• Employee discounts
• Referral bonus
• Tax savings with flexible spending accounts for parking, transit, dependents, and healthcare costs
• Opportunity to work with a growing company that actively rewards and promotes its employees