Lexus Service Administrator

About the role

The Service Administrator at Bobby Rahal Lexus of Lancaster County is responsible for overseeing the service department operations, ensuring customer satisfaction, and managing the workflow of mechanics and technicians.

Responsibilities

• Oversee daily service operations to ensure efficient workflow and high-quality service delivery.
• Manage customer relationships, resolving issues and providing excellent service.
• Monitor and maintain service department inventory levels and equipment.
• Collaborate with other departments to ensure smooth operations and customer satisfaction.

Requirements

• Bachelor’s degree in automotive technology, business administration, or related field.
• Minimum 3 years of experience in automotive service management or related field.
• Proven ability to manage multiple tasks and prioritize effectively.
• Strong communication and interpersonal skills.
• Valid driver’s license and reliable transportation.

Qualifications

• Proficiency in Microsoft Office Suite.
• Knowledge of automotive repair processes and procedures.
• Experience with service scheduling systems.

Skills

• Customer service orientation.
• Problem-solving and decision-making abilities.
• Team leadership and collaboration.
• Attention to detail.

Benefits

• Competitive salary package.
• Health insurance coverage.
• Paid time off.
• Professional development opportunities.

Pay

$X per hour, depending on experience.

Schedule

Monday through Friday, 8:00 AM – 5:00 PM.

Note: Specific details may vary based on company policy.

For more information, please refer to the Job Alert notification sent to your registered email address.