Legal Specialist
HCA Healthcare · Nashville, TN · 1 mo ago
On-siteLegalFull-time
We need to output HTML fragment with sections: About the role? The posting includes a job summary and qualifications, duties, knowledge/skills/abilities, education, experience, certificate/license, benefits. Also location requirement: "This Work from Home position requires that you live and will perform the duties of the position; within 60 miles of an HCA Healthcare Hospital (Our hospitals are located in the following states: FL, GA, ID, KS, KY, MO, NV, NH, NC, SC, TN, TX, UT, VA)." That's location info, could be part of About the role or maybe a short paragraph.
We must not repeat job title as heading. Use for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We only include sections that have real specific content.
We have:
- About the role: could include job summary and location requirement.
- Responsibilities: duties list.
- Requirements: maybe education, experience, certificate/license.
- Qualifications: maybe knowledge, skills and abilities? But we have separate Skills section. Could combine.
Better to follow typical: About the role (summary), Responsibilities (duties), Requirements (education, experience, cert/license), Skills (knowledge, skills and abilities), Benefits.
Pay and Schedule not present, so omit.
We must preserve all substantive info, not invent.
We need to use
for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We only include sections that have real specific content.
We have:
- About the role: could include job summary and location requirement.
- Responsibilities: duties list.
- Requirements: maybe education, experience, certificate/license.
- Qualifications: maybe knowledge, skills and abilities? But we have separate Skills section. Could combine.
Better to follow typical: About the role (summary), Responsibilities (duties), Requirements (education, experience, cert/license), Skills (knowledge, skills and abilities), Benefits.
Pay and Schedule not present, so omit.
We must preserve all substantive info, not invent.
We need to use - for any list of duties/requirements/benefits. So duties list as ul. Requirements list as ul (education, experience, certificate/license). Benefits list as ul.
Skills: knowledge, skills and abilities list as ul? It's a list of items each with description. Could treat as ul.
We need to preserve all details, not summarize away.
Let's extract content.
Job Summary And Qualifications paragraph: "The Legal Specialist supports Parallon Legal functions and works under the direction of Senior Counsel, Associate Managing Counsel, and Managing Counsel. The Legal Specialist will assist Parallon Legal teams in coordinating, organizing, tracking, and managing responses to regulators. The Legal Specialist works closely with Parallon Legal, Compliance, facility, and regional leadership teams, and other stakeholders to coordinate regulatory responses and investigations, maintain accurate matter information and reporting, monitor deadlines, and support the effective administration of Parallon Legal programs. The Legal Specialist may also support Parallon Legal’s transactional, litigation, regulatory, and other areas of legal support provided to Parallon."
That's about role.
Location requirement: "This Work from Home position requires that you live and will perform the duties of the position; within 60 miles of an HCA Healthcare Hospital (Our hospitals are located in the following states: FL, GA, ID, KS, KY, MO, NV, NH, NC, SC, TN, TX, UT, VA)."
We can include that in About the role paragraph.
Duties list: many bullet points starting with "Coordinates intake..." etc. We'll capture each as
- .
Knowledge, Skills and Abilities: list of items each with description. We'll capture each as
- with the description.
Education: "Bachelor's degree preferred. Equivalent relevant work experience may substitute for education requirements."
Experience: "Minimum two years of legal, regulatory, healthcare, patient financial services, revenue cycle, complaint management, or related experience preferred. Experience coordinating time-sensitive matters involving multiple stakeholders and maintaining detailed case or project tracking is preferred."
Certificate/License: "RHIA, RHIT and/or CCS strongly preferred"
Benefits: paragraph describing benefits list. We need to extract each benefit item: "Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services", "Wellbeing support, including free counseling and referral services", "Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence", "Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling", "Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing", "Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts". Also note "Learn More About Employee Benefits" and note about eligibility may vary.
We'll include those as
- .
We must not include boilerplate like EEO, equal opportunity, scam warning, etc. At end there is EEO statement; we must remove.
Also remove "Learn More About Employee Benefits" maybe considered a link; but it's not substantive? It's a call to action; we can drop as it's like application instruction. The instruction says remove application instructions. So drop that line.
Also remove "Note: Eligibility for benefits may vary by location." That's minor metadata but could be folded into a short p. It's not a heading; we can include as a p after benefits list maybe. But it's minor; we could keep as a p.
Also remove "Parallon provides full-service revenue cycle management..." etc. That's boilerplate about company; maybe considered not substantive? It's description of company; but it's not required? The instruction: preserve ALL substantive information; do NOT invent or summarize away detail. The company description may be considered substantive? It's about the company; but it's not directly about the job. Might be considered boilerplate? The instruction says remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The company description is not those; it's more about the company. Might be okay to keep? But it's somewhat generic; but it's not duplicated. However, it's not directly about the role; but we could keep as part of About the role? Might be considered filler. Safer to keep only job-specific info. The company description may be considered not essential to the job; but the instruction says preserve ALL substantive information; does not define substantive. I'd keep it as part of About the role maybe. But it's long; but we can include as a p.
But we must not include duplicated lines. There's no duplication.
We'll produce HTML:
About the role
This Work from Home position requires that you live and will perform the duties of the position within 60 miles of an HCA Healthcare Hospital (hospitals located in FL, GA, ID, KS, KY, MO, NV, NH, NC, SC, TN, TX, UT, VA). The Legal Specialist supports Parallon Legal functions and works under the direction of Senior Counsel, Associate Managing Counsel, and Managing Counsel. The Legal Specialist will assist Parallon Legal teams in coordinating, organizing, tracking, and managing responses to regulators. The Legal Specialist works closely with Parallon Legal, Compliance, facility, and regional leadership teams, and other stakeholders to coordinate regulatory responses and investigations, maintain accurate matter information and reporting, monitor deadlines, and support the effective administration of Parallon Legal programs. The Legal Specialist may also support Parallon Legal’s transactional, litigation, regulatory, and other areas of legal support provided to Parallon.
Responsibilities
- Coordinates intake, organization, and tracking of escalated patient and/or regulatory inquiries escalated to Parallon Legal.
- Maintains the PIC matter inventory, including key dates, response deadlines, status, responsible stakeholders, and supporting documentation; proactively follows up on outstanding items and escalates deadline or response risks to Senior Counsel.
- Assists Senior Counsel with initial issue and matter triage by identifying the involved facility, patient account, operational issue, regulatory agency, response deadline, and other information necessary for legal review.
- Coordinates fact gathering with hospital and compliance team members and other internal stakeholders, including obtaining account notes, billing records, correspondence, policies, call information, and other materials relevant to the matter.
- Organizes and summarizes factual information and supporting documentation for attorney review; identifies apparent gaps, inconsistencies, or follow-up items requiring additional investigation.
- Under the direction of Senior Counsel, assists with preparation, formatting, and assembly of regulatory responses, regulatory correspondence, exhibits, and supporting materials.
- Coordinates submission and documentation of approved responses through applicable agency portals, email, mail, or other approved channels, as directed by Senior Counsel.
- Maintains complete and accurate electronic matter files and records of communications, submissions, deadlines, and dispositions in applicable Legal and business systems.
- Communicates professionally with internal stakeholders and regulatory agencies regarding information requests, deadlines, status updates, and required follow-up while appropriately escalating legal questions to counsel.
- Supports Senior Counsel in coordinating with HCA Healthcare legal departments, compliance personnel, hospital leadership, operational teams, and outside counsel, as appropriate.
- Assists with complaint-related matters involving patient billing, collections, financial assistance, payment plans, insurance processing, pricing or estimates, and other revenue cycle issues, under attorney direction.
- Prepares recurring and ad hoc reports regarding complaint volume, aging, status, response timeliness, disposition, and other metrics requested by Legal leadership.
- Assists in identifying recurring complaint themes and operational trends and supports development of reports, presentations, process improvements, and educational materials.
- Under the direction of Senior Counsel, prepare training materials and assists with training for Parallon and facility personnel regarding complaint processes, documentation expectations, escalation pathways, and related legal or regulatory requirements.
- Coordinates and supports special projects involving patient complaints, regulatory implementation, No Surprises Act compliance, price transparency matters, and other patient financial services issues, assigned by Senior Counsel.
- Protects confidential, privileged, and patient information and follows applicable privacy, information security, records management, and Legal department requirements.
- Acts as a collaborative team member, accepts responsibilities willingly, and proactively assists other members of Parallon Legal as business needs require.
- Practices and adheres to HCA Healthcare and Parallon policies, the “Code of Conduct” philosophy and “Mission and Value Statement”.
- Other duties as assigned.
Requirements
- Education: Bachelor's degree preferred. Equivalent relevant work experience may substitute for education requirements.
- Experience: Minimum two years of legal, regulatory, healthcare, patient financial services, revenue cycle, complaint management, or related experience preferred. Experience coordinating time-sensitive matters involving multiple stakeholders and maintaining detailed case or project tracking is preferred.
- Certificate/License: RHIA, RHIT and/or CCS strongly preferred.
Skills
- Communication - Communicates clearly, professionally, and concisely, verbally and in writing; demonstrates strong grammar, spelling, proofreading, and business correspondence skills.
- Organization and deadline management - Demonstrates exceptional attention to detail and the ability to manage a high-volume inventory of matters, competing priorities, follow-up items, and firm regulatory deadlines.
- Judgment and escalation - Recognizes issues requiring attorney review, exercises sound judgment within assigned responsibilities, and escalates legal, regulatory, reputational, or deadline concerns promptly.
- Interpersonal skills - Works effectively and respectfully with attorneys, hospital and revenue cycle leaders, operational colleagues, patients or patient representatives when applicable, and external parties.
- Patient and stakeholder orientation - Approaches complaint matters with professionalism, discretion, empathy, and an understanding of the impact that revenue cycle interactions can have on the patient experience.
- Analytical skills - Reviews account information and supporting documentation, identifies relevant facts and discrepancies, and organizes complex information into clear summaries for attorney review.
- PC skills - Demonstrates proficiency in Microsoft Office applications, including Outlook, Word, Excel, PowerPoint, and other systems and applications
About the role
This Work from Home position requires that you live and will perform the duties of the position within 60 miles of an HCA Healthcare Hospital (hospitals located in FL, GA, ID, KS, KY, MO, NV, NH, NC, SC, TN, TX, UT, VA). The Legal Specialist supports Parallon Legal functions and works under the direction of Senior Counsel, Associate Managing Counsel, and Managing Counsel. The Legal Specialist will assist Parallon Legal teams in coordinating, organizing, tracking, and managing responses to regulators. The Legal Specialist works closely with Parallon Legal, Compliance, facility, and regional leadership teams, and other stakeholders to coordinate regulatory responses and investigations, maintain accurate matter information and reporting, monitor deadlines, and support the effective administration of Parallon Legal programs. The Legal Specialist may also support Parallon Legal’s transactional, litigation, regulatory, and other areas of legal support provided to Parallon.
Responsibilities
- Coordinates intake, organization, and tracking of escalated patient and/or regulatory inquiries escalated to Parallon Legal.
- Maintains the PIC matter inventory, including key dates, response deadlines, status, responsible stakeholders, and supporting documentation; proactively follows up on outstanding items and escalates deadline or response risks to Senior Counsel.
- Assists Senior Counsel with initial issue and matter triage by identifying the involved facility, patient account, operational issue, regulatory agency, response deadline, and other information necessary for legal review.
- Coordinates fact gathering with hospital and compliance team members and other internal stakeholders, including obtaining account notes, billing records, correspondence, policies, call information, and other materials relevant to the matter.
- Organizes and summarizes factual information and supporting documentation for attorney review; identifies apparent gaps, inconsistencies, or follow-up items requiring additional investigation.
- Under the direction of Senior Counsel, assists with preparation, formatting, and assembly of regulatory responses, regulatory correspondence, exhibits, and supporting materials.
- Coordinates submission and documentation of approved responses through applicable agency portals, email, mail, or other approved channels, as directed by Senior Counsel.
- Maintains complete and accurate electronic matter files and records of communications, submissions, deadlines, and dispositions in applicable Legal and business systems.
- Communicates professionally with internal stakeholders and regulatory agencies regarding information requests, deadlines, status updates, and required follow-up while appropriately escalating legal questions to counsel.
- Supports Senior Counsel in coordinating with HCA Healthcare legal departments, compliance personnel, hospital leadership, operational teams, and outside counsel, as appropriate.
- Assists with complaint-related matters involving patient billing, collections, financial assistance, payment plans, insurance processing, pricing or estimates, and other revenue cycle issues, under attorney direction.
- Prepares recurring and ad hoc reports regarding complaint volume, aging, status, response timeliness, disposition, and other metrics requested by Legal leadership.
- Assists in identifying recurring complaint themes and operational trends and supports development of reports, presentations, process improvements, and educational materials.
- Under the direction of Senior Counsel, prepare training materials and assists with training for Parallon and facility personnel regarding complaint processes, documentation expectations, escalation pathways, and related legal or regulatory requirements.
- Coordinates and supports special projects involving patient complaints, regulatory implementation, No Surprises Act compliance, price transparency matters, and other patient financial services issues, assigned by Senior Counsel.
- Protects confidential, privileged, and patient information and follows applicable privacy, information security, records management, and Legal department requirements.
- Acts as a collaborative team member, accepts responsibilities willingly, and proactively assists other members of Parallon Legal as business needs require.
- Practices and adheres to HCA Healthcare and Parallon policies, the “Code of Conduct” philosophy and “Mission and Value Statement”.
- Other duties as assigned.
Requirements
- Education: Bachelor's degree preferred. Equivalent relevant work experience may substitute for education requirements.
- Experience: Minimum two years of legal, regulatory, healthcare, patient financial services, revenue cycle, complaint management, or related experience preferred. Experience coordinating time-sensitive matters involving multiple stakeholders and maintaining detailed case or project tracking is preferred.
- Certificate/License: RHIA, RHIT and/or CCS strongly preferred.
Skills
- Communication - Communicates clearly, professionally, and concisely, verbally and in writing; demonstrates strong grammar, spelling, proofreading, and business correspondence skills.
- Organization and deadline management - Demonstrates exceptional attention to detail and the ability to manage a high-volume inventory of matters, competing priorities, follow-up items, and firm regulatory deadlines.
- Judgment and escalation - Recognizes issues requiring attorney review, exercises sound judgment within assigned responsibilities, and escalates legal, regulatory, reputational, or deadline concerns promptly.
- Interpersonal skills - Works effectively and respectfully with attorneys, hospital and revenue cycle leaders, operational colleagues, patients or patient representatives when applicable, and external parties.
- Patient and stakeholder orientation - Approaches complaint matters with professionalism, discretion, empathy, and an understanding of the impact that revenue cycle interactions can have on the patient experience.
- Analytical skills - Reviews account information and supporting documentation, identifies relevant facts and discrepancies, and organizes complex information into clear summaries for attorney review.
- PC skills - Demonstrates proficiency in Microsoft Office applications, including Outlook, Word, Excel, PowerPoint, and other systems and applications