Legal Response Specialist - USDS

About the role

The Safety Regulatory Compliance Operations (SRCO) Team for TikTok USDS is a multi-disciplinary team that handles risk detection, prevention and handling in the United States. The team is dedicated to maintaining a safe and secure online environment for users by actively monitoring and responding to emergent threats, ensuring compliance with legal regulations, and addressing real-life implications of online content. As a member of the SRCO's US Legal Response Operations Team, you will be integral in ensuring that TikTok is a safe and trustworthy place for our community. Legal Response Operations balances corporate compliance responsibilities with appropriate operational safeguards to protect users, developing efficient workflows that mitigate legal risk and striking a scalable balance between legal requirements and operational feasibility. The team supports safety organizations and wider company colleagues in sustaining an equitable platform that inspires creativity across all markets. Our team comprises specialists covering Legal Response (LERT and Civil Response). On the Law Enforcement Response Team (LERT), you will analyze and address time-sensitive legal processes and inquiries regarding user data as mandated by the Electronic Communications Privacy Act of 1986 (ECPA), including preservation requests, subpoenas, court orders, and search warrants. The LERT Team performs a critical function in addressing objectionable or disturbing content, which may include images, video, and text related to everyday life as well as bullying, hate speech, child abuse, sexual assault, torture, bestiality, self-harm, suicide, and murder. This role may involve exposure to harmful content on a daily basis.

Responsibilities

• Review and respond to a range of legal process and preservation requests for user data from US law enforcement agencies.
• Be responsible for handling sensitive information in a manner complying with our Terms of Service, applicable laws and regulations, and internal SOPs while protecting user privacy.
• Collaborate with cross‑functional internal teams and external networks to deal with issues concerning safety and data disclosure.
• Collaborate directly with legal teams, including litigation and privacy, to resolve and respond to legal requests.
• Gather and analyze relevant data to improve internal processes and consistently communicate insights to stakeholders across US and regional markets.