Legal & Regulatory Affairs Specialist I

Location: Hybrid - Open to candidates local to Pensacola, FL, Vienna, VA, or Winchester, VA. This is a hybrid position with an expectation to report onsite a minimum of three days per week.

About the role

This position is focused on researching, documenting, and supporting legal cases that impact the business unit. The role involves overseeing responses for complex cases and escalated situations to ensure effective resolution.

Responsibilities

• Communicate with the Office of General Counsel for legal matters involving specific business units or policies.
• Investigate and respond to CFPB and BBB complaints.
• Research and analyze claims and related actions to resolve issues.
• Identify and address compliance issues, updating guidelines and procedures to minimize risk.
• Research potential legal issues using the existing system of record.
• Request information and documentation from other business units to resolve cases within mandated timelines.
• Summarize depositions and other related legal proceedings and conduct investigations.
• Prepare written legal summaries, analyses, and legal documents.
• Serve as the contact point for escalated legal situations.
• Serve on teams and task groups for projects and initiatives.

Requirements

• 1-5 years of relevant experience.
• Effective skill in comprehending, analyzing, applying, and communicating complex written legal documents.
• Basic understanding of state and federal court systems and the legal process.
• Working knowledge of operational and regulatory risk controls, concepts, and practices.
• Working knowledge of NCUA rules, regulations, and federal laws.
• Working knowledge of legal documents such as trusts, powers of attorney, and complaints.
• Advanced organizational, planning, and time management skills.
• Advanced research, analytical, and problem-solving skills.
• Experience in managing multiple priorities independently or in a team environment.
• Advanced verbal and written communication skills.
• Experience working with all levels of staff, management, and stakeholders.
• Effective word processing and spreadsheet software skills.

Preferred Qualifications

• A thorough understanding of the financial services environment.
• Familiarity with the organization's functions, policies, procedures, products, and services.

Benefits

• Medical, dental, vision, life, and disability insurance plans.
• Employee Stock Purchase Program (ESPP).
• 401K program with company match after 12 months of tenure.
• Health Savings Account (HSA) on the HDHP plan.
• SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions.
• Corporate discount savings program and other discounts.
• On-demand training program.
• Access to certification prep, technical and leadership courses, books, and seminars after 6+ months of tenure.
• Certification discounts and perks for associations including CompTIA and IIBA.
• Dedicated customer service team for benefits and resources.
• Access to a certified Career Coach.