Legal Priority Operator - 3rd Shift (Hybrid) **$2000 Sign On Bonus***

Must be able to commute to Phoenix, AZ. Must have strong clerical administrative experience formatting in MS Word.

Schedule

• Shift: Sunday - Thursday, 11:00pm-7:30am (plus $3.00 shift premium)
• Training: Monday - Friday, 9AM - 5PM (onsite)
• Hybrid after 90-day probation: 3 days onsite, 2 days remote

Pay

$26.31 per hour. Typically, roles follow step progressions to a target rate or set increments over time. Depending on the role, total compensation may also include overtime, shift differential, call-in, and/or stand-by pay.

Responsibilities

• Serve as the primary point of contact for incoming requests to the department for various word processing-related projects such as formatting, proofreading, editing, styling of documents, printing, and conversion or saving documents to images (PDF)
• Coordinate, assign, distribute, prioritize, track, and expedite workload to the department
• Interface with requesters to gather detailed information to better understand the nature and requirements of assignments
• Analyze requests to determine how tasks should be performed and engage the appropriate resource for completion
• Direct requests to proper resources and coordinate with local and off-site office services
• Assist with proofreading tasks and quality control analysis during heavy volume periods
• Deliver projects within a reasonable, negotiated timeframe
• Perform other related duties and assist with special projects as assigned
• Maintain thorough knowledge of all firm-supported software packages
• Other duties as assigned

Requirements

• Ability to work in a fast-paced environment and meet pressing deadlines
• Ability to produce quality work product
• Minimum typing speed of 60 wpm with 95% accuracy
• Excellent verbal and written communication skills
• Flexibility to work overtime as required
• High school diploma or equivalent required; Bachelor's degree or 2+ years of legal experience preferred
• Advanced knowledge of Microsoft Office Suite, including Excel, PowerPoint, Word, and Outlook
• Prior document processing experience in a team environment

Skills

• Experience and exposure to legal software and applications is an added advantage: Visio, Phillips Speech Exec, Bighand Digital Dictation, Best Authority, DocXtools, Omnipage, Forte, MacPac, Numbering Assistant, Forms Assistant, Nuance, Workshare Compare, iManage Desksite or Filesite, Adobe Acrobat, Dreamweaver, E-Transcript Bundle Viewer, and Citrix Workspace
• Knowledge of legal terminology preferred but not required
• Transcription experience a plus

Benefits

• Medical, dental, and vision coverage
• Paid time off
• Disability insurance
• 401(k) with company match
• Life insurance and other voluntary supplemental insurance coverages
• Parental leave
• Adoption assistance
• Tuition assistance
• Employer/partner discounts