Legal Operations Specialist

About the Role

The company is seeking a Legal Operations Specialist to design and implement strategic solutions and improvements across clients' legal departments.

Responsibilities

• Manage client legal operations processes and perform new process mapping.
• Build out new processes and design roadmaps for implementation.
• Assist clients in vetting potential CLM tools (e.g., Ironclad, Agiloft, ContractPod, Luminance).
• Implement AI tools and increase usage within the legal team, or leverage new AI features of existing tools.
• Create and maintain resource materials on operational processes.
• Plan and implement improvements to contracting systems, including developing and uploading templates.
• Assist with project coordination and process management.

Requirements

• 8+ years of experience as a legal operations professional optimizing in-house legal workflow with contract, performance, vendor, and financial management work.
• Familiarity with legal department KPIs.
• Experience managing budget and spend management, including e-billing.
• CLM implementation experience.
• AI experience.
• Comfortable with software implementation and experience implementing new systems and incorporating existing workstreams.
• Robust experience with legal operations technology and related software.
• Experience with the CLM tool Ironclad is preferred.

Pay

The estimated total compensation for full-time roles is $104,500–325,000 per year for attorney roles and $71,250–309,750 per year for non-attorney roles. Compensation decisions are based on experience, skills, certifications, location, and business needs.

Benefits

• Health, dental, and vision insurance.
• Paid holidays and PTO.
• Flexible work arrangements.
• Professional development opportunities and tools.

About the Organization

For over 25 years, the organization has pioneered the alternative legal services industry, serving more than 1,500 legal departments globally with a blend of world-class legal talent and advanced AI tools. It delivers innovative solutions across 12 practice areas for clients ranging from Fortune 100 to SMBs, empowering legal professionals to engage in meaningful work. The organization boasts a Talent NPS score of +71% and a Client NPS score of +64%, reflecting its commitment to excellence. It operates across North America, the UK, Europe, and APAC, enabling legal departments to drive efficiency and growth.