Legal Operations Specialist

Our client operates in the healthcare and caregiving support industry, addressing the challenges families face in managing health and well-being. It combines expertise from seasoned care professionals with technology-driven solutions to deliver scalable and efficient care support. Partnering with over 40 Fortune 500 companies and health plans, the organization provides comprehensive care navigation and hands-on assistance, including employer-based childcare, to support families throughout various life stages.

About the Role

The Legal Operations Specialist will manage and enhance the organization's Contract Lifecycle Management (CLM) system, perform initial reviews of common contracts, and contribute to the development of legal operations as the organization grows. This role supports streamlined contract processing and legal workflow improvements to enable effective business operations and legal risk management.

Responsibilities

• Administer and advance the CLM system by building playbooks, refining workflows, leveraging AI features, and maintaining templates.
• Develop dashboards and reporting tools to monitor contract volumes, lifecycle timings, and process bottlenecks.
• Conduct first-pass reviews for high-frequency contracts such as NDAs, vendor agreements, and client renewals.
• Manage legal intake and triage by routing requests and optimizing contract workflows with business partners.
• Identify inefficiencies in legal processes and propose solutions including automation and resource development.
• Support broader legal operations including vendor management and policy development.

Requirements

• Bachelor’s degree or equivalent experience.
• 2 to 4 years experience in legal operations, contracts, paralegal work, or related CLM roles.
• Experience with modern CLM solutions, preferably Ironclad; Ironclad certification preferred.
• Ability to review standard commercial contracts and recognize deviations from standard terms.
• Interest in emerging technologies and their application in legal workflows.
• Strong independent work skills combined with effective cross-functional collaboration.
• Detail-oriented with excellent time and task management.
• Alignment with the mission-driven nature of the organization.

Pay

The starting salary for this position is $72,000 to $90,000 annually.

Benefits

• Remote work environment.
• Medical, dental, and vision benefits available within 30 days of hire.
• Retirement savings account with matching contributions.
• Mental health benefits.
• 15 days paid vacation initially, increasing by two days annually up to 25 days.
• Sick and caregiving days.
• Professional development opportunities.
• Generous parental leave including maternal, paternal, and pregnancy loss leave.