Legal Operations Manager - Shelton, CT (Hybrid)

About the Role

We are seeking an experienced Legal Operations Manager to leverage subject matter expertise and industry best practices to implement practical solutions that drive operational efficiencies. This position will oversee all aspects of legal operations, including process improvement, technology optimization, project management, data analytics, and knowledge management. The role reports to a senior member of the Legal team.

Responsibilities

• Develop, implement, and maintain operational methodologies, workflows, practice aids, project plans, and tools to support legal operations initiatives.
• Assess existing workflows, processes, software, and tools to identify opportunities for optimization and performance improvement.
• Identify, evaluate, implement, and deploy new processes and technologies, including AI, to enhance operations and efficiency.
• Automate legal workflows using AI and partner with stakeholders to develop a technology roadmap.
• Lead system selection, testing, training, and change management activities for new tools and technologies.
• Align Legal Operations strategy with broader digital transformation initiatives.
• Develop and present business cases, ROI models, and adoption strategies for investments in new tools and AI-enabled technologies.
• Lead the initiation, execution, and delivery of legal projects with clear plans defining roles, responsibilities, and timelines.
• Oversee the integration of AI with the existing legal technology stack (CLM, billing systems).
• Assist with the continued development of the contract management system, including template creation, request management, and database administration.
• Develop and manage department dashboards and metrics, including KPIs on performance, workload, workflows, cost reduction, and time savings.
• Track AI performance metrics, including time savings, cost reduction, and accuracy improvements.
• Organize and manage department knowledge, forms, and shared resources using SharePoint and similar technologies.
• Develop and deliver training sessions, FAQs, and materials to support change management and adoption of new technologies.
• Create and deliver AI training programs for legal and business teams.
• Leverage expertise in software and systems (e.g., e-billing, board portal systems, subsidiary management, e-signature, contract management, matter management, IP and litigation docketing, Power BI, SharePoint) to optimize functionality and assist in training.
• Assist with management of external vendors, including subscription and license renewals and compliance with company policies and billing rules.
• Support the management, tracking, and optimization of legal spend, budgeting, and accruals.
• Perform other special assignments, strategic projects, or duties as needed.

Requirements

• Minimum of 4 years of experience leading legal operations and project management, preferably for a legal department within a public company.
• Demonstrated experience improving or automating legal processes and workflows.
• Proven experience in requirements gathering, system design, and implementation of technology solutions.
• Strong experience developing, implementing, using, and providing training on legal department technology solutions (e.g., e-billing, board portal systems, subsidiary management, e-signature, contract management, matter management, IP and litigation docketing, Power BI, SharePoint).
• Proficient in data analysis and Excel modeling.
• Expertise in using PowerPoint to prepare concise and well-organized slides.
• Ability to create reporting processes and leverage systems and cross-functional teams to expedite workflows.
• Exceptional attention to detail and highly organized with a proven ability to contribute in a fast-paced, changing work environment.
• Strong work ethic and sense of professionalism and discretion, demonstrating accountability, integrity, good judgment, and respect for confidentiality.
• Ability to operate autonomously while being a collaborative team player with a positive, "can-do" attitude.
• Excellent verbal, written, analytical, and presentation skills.
• Experience working with and managing legal vendors, including outside counsel.

Qualifications

Bachelor’s Degree or project management certificate preferred.

About the Company

Hubbell Incorporated creates critical infrastructure solutions that power customers, communities, people, and the planet. The company is strategically aligned around enabling grid modernization and electrification. As more products connect to an aging grid, Hubbell solutions enable the transition to a more reliable, resilient, and efficient energy infrastructure.

Founded in 1888, Hubbell is a leading global manufacturer of high-quality electrical and utility solutions. The company operates in two segments: Hubbell Utility Solutions (HUS), which enables the grid to conduct, communicate, and control energy, and Hubbell Electrical Solutions (HES), which manages power across industries such as Data Centers, Renewables, Commercial Buildings, Industrial, Telecom, and Transportation. Supporting both segments is Hubbell Unified Business Solutions, which provides consistent processes, tools, and technologies across the enterprise.

Hubbell is committed to operating sustainably and ethically while promoting an inclusive and supportive culture for employee growth and development. Employees work and serve communities from headquarters in Shelton, CT, across the United States, and around the globe.