Legal Consultant

Pay rate: $22.00 - $23.00/hour. Non-exempt positions are eligible for overtime at 1.5 times the base hourly rate for hours worked beyond 40 in a work week.

About the role

This position supports the Court Order Compliance group in a high-volume environment. The role involves data entry of legal processes into the workflow management system, requiring confidentiality, attention to detail, independent work, and problem-solving abilities.

Responsibilities

• Enter customer and account data from source documents within time limits by following policies and procedures.
• Handle calls and manage a high volume of dynamic customer service or dispatch-like interactions.
• Compile, verify accuracy, and sort information to prepare source data for computer entry.
• Review data for deficiencies or errors, correct any incompatibilities, and check output.
• Resolve deficiencies using standard procedures or return incomplete documents to the team lead/supervisor for resolution.
• Perform administrative tasks such as copying, filing, sorting, and mail distribution.

Requirements

• Understanding of and willingness to learn basic legal concepts, terminology, principles, and procedures.
• Ability to work independently with accuracy and attention to detail.
• Proficient typing and transcription skills.
• Strong computer and technical skills.
• Organizational and time management abilities.
• Strong communication skills, both written and verbal.
• Commitment to working as part of a team.

Skills

• Customer service experience is a plus.
• Any legal background, education, or experience is preferred, though a paralegal certificate is not required.

Pay

The typical base pay for this role across the U.S. is $22.00 - $23.00/hour. Final offer amounts, within this range, are determined by factors including relevant skills, education, and experience.

Benefits

Full-time employees are eligible to select from different benefits packages, which may include:

• Medical, dental, and vision benefits.
• Health savings accounts with qualified medical plan enrollment.
• 10 paid days off and 3 days paid bereavement leave.
• 401(k) plan participation with employer match.
• Life and disability insurance.
• Commuter benefits.
• Dependent care flexible spending account.
• Accident, critical illness, and hospital indemnity insurance.
• Accommodations and reimbursement for work travel.
• Discretionary performance or recognition bonus.

Sick leave and mobile phone reimbursement provided based on state or local law.