Legal Assistant

About The Mortgage Law Firm

For decades, The Mortgage Law Firm has been a trusted name in default legal services, providing comprehensive solutions to mortgage servicers, banks, investors, and other financial institutions. Our success is built on a deep understanding of the industry, strong relationships, and an unwavering commitment to client service. We take pride in being more than just legal counsel—we are a dedicated partner to our clients, ensuring they have the resources, support, and legal guidance needed to navigate complex regulations and mitigate risk. Whether through ongoing legal representation, training sessions, or industry advocacy, we work alongside our clients to drive success.

About the role

The Legal Assistant will play a critical role in supporting the attorney staff at The Mortgage Law Firm, focusing on the various stages of the Oklahoma foreclosure process from petition filing through property sale and subsequent eviction proceedings. Responsibilities include case management, light legal research, and extensive document preparation. This role provides general support to all attorneys, ensuring efficient progression of cases and adherence to legal protocols.

What you'll do

• Assist attorneys in the preparation and filing of legal documents, including pleadings, motions, and orders.
• Maintain case files ensuring that all relevant materials are organized and easily accessible.
• Cook up and schedule appointments, meetings, and court dates, communicating necessary information to all relevant parties.
• Draft routine correspondence such as letters and emails, on behalf of the firm.
• Manage client relationships, providing timely updates on case progress, and addressing client inquires or concerns.
• Maintain strict confidentiality of sensitive client information and adhere to all ethical guidelines and standards set forth.
• Collaborate with other support staff to ensure efficient and seamless office operations.
• Communicate through email, phone, fax in a prompt, clear, concise, and professional manner.
• Additional responsibilities may involve coordinating communication between departments or teams, maintaining communication records, and staying up to date on relevant technology and tools to enhance communication efficiency.
• Performs other related duties as assigned by management.

Qualifications

• A high school diploma or GED is required.
• A minimum of 3 years of experience in foreclosure or mortgage‑servicing operations is required.
• Strong verbal and written communication skills, with the ability to clearly convey information to clients, colleagues, and leadership, are essential.
• Demonstrated customer‑service skills, including professionalism, responsiveness, and the ability to resolve inquiries effectively, are crucial.
• Excellent organizational and time‑management abilities, with a proven ability to manage competing priorities and meet deadlines, are necessary.
• A high attention to detail and accuracy, especially when reviewing documents and updating case information, are required.
• Strong problem‑solving and critical‑thinking skills, with the ability to assess complex situations and determine effective solutions, are important.
• Proficiency in Microsoft Word, Adobe Acrobat, Internet Explorer, and Microsoft Access, with the ability to learn additional technology platforms as required, is expected.
• The ability to work independently and collaboratively within a fast‑paced, deadline‑driven environment is vital.
• The ability to adapt to changing client expectations, internal processes, and industry requirements is necessary.