Jobs · Customer Service · Florida

Leeward Market Cafe | Barista/ Cashier

Omni Hotels & Resorts · Fort Lauderdale, FL · 4 mo ago
Customer ServiceFull-time

Essential Job Functions

  • Prepare, and serve food and beverage offerings within a coffee house setting
  • Must be able to communicate effectively with guests and associates
  • Represent Omni standards when handling guest complaints and issues
  • Remain professional in all situations
  • Willing to work in stressful, high-pressure situations

Qualifications

  • Minimum 1-year customer service experience; in food/beverage and/or retail environment
  • Previous coffee house and/or hotel experience preferred
  • Previous cash handling and customer service experience required
  • Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers
  • Able to accurately and efficiently input information into MICROS
  • Able to handle stressful situations, while maintaining a calm and welcoming demeanor
  • Able to work cohesively with co-workers both within and outside of your department
  • Able to prioritize, organize and follow up on guest requests and needs in a fast-paced environment
  • Become familiar with all products and methods including Coffee, Espresso, Specialty Drinks and Retail Items

Environment & Position Analysis

  • Move, bend, lift, carry, push, pull, and place objects weighing up to 40 pounds without assistance
  • Stand, walk or sit for an extended period or for an entire work shift
  • Requires repetitive motion, with consistent use of hands and arms

Pay

Compensation is commensurate with experience.

Schedule

Hours are subject to change based on business needs.

Benefits

The hotel offers a comprehensive benefits package including health insurance, retirement plans, paid time off, and more.

Skills

Proactive problem-solving skills, ability to multitask, attention to detail, and strong communication skills are essential.

Benefits

The hotel provides a supportive work environment, opportunities for career growth, and competitive compensation.

Pay

Compensation is commensurate with experience.

Schedule

Hours are subject to change based on business needs.

Qualifications

Minimum 1-year customer service experience; in food/beverage and/or retail environment.

Skills

Proactive problem-solving skills, ability to multitask, attention to detail, and strong communication skills are essential.

Benefits

The hotel offers a comprehensive benefits package including health insurance, retirement plans, paid time off, and more.

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