Leave of Absence Manager

What will you do?

• Lead the end-to-end administration of leave of absence, disability, workplace accommodation, return-to-work, and workers' compensation programs.
• Manage complex and sensitive employee cases, ensuring compliance with federal, state, local, and company requirements while balancing employee and business needs.
• Provide expert guidance to employees, managers, HR Business Partners, Payroll, Benefits, and Legal regarding leave eligibility, accommodations, job protection, pay impacts, and return-to-work planning.
• Partner with third-party administrators and vendors to ensure high-quality service delivery, effective case management, and timely issue resolution.
• Develop and maintain policies, procedures, training materials, communications, and operational documentation that support consistency and compliance.
• Monitor program metrics, analyze trends, conduct audits, and drive process improvements that enhance employee support, operational effectiveness, and risk management.

How will you get here?

• Bachelor’s degree or equivalent employee benefits administration experience.
• 8+ years of progressive experience administering leave, accommodations, disability, and workers’ compensation programs.
• Advanced knowledge of federal, state, and local requirements, including multi-state compliance.
• Experience independently managing complex and sensitive employee cases and partnering with third-party administrators.
• Strong judgment, analytical, communication, and stakeholder management skills.
• Proficiency with HRIS, reporting tools, and Microsoft 365.
• Professional certifications such as SHRM-CP, SHRM-SCP, PHR, SPHR, CLMS, or similar credentials are preferred.