Leave Manager

About the role

The Leave Manager is responsible for leave of absence administration to ensure compliance, accuracy, and a positive employee experience. This role is highly employee-facing and requires frequent interaction with employees, managers, payroll, and external vendors. The Leave Manager serves as a subject matter expert for leave policies, providing guidance on eligibility and leave processes while ensuring compliance with federal and state regulations.

Responsibilities

• Administer leave programs including FMLA, NJ FLA, NJ Paid Sick Leave, Workers’ Compensation, and personal leaves.
• Serve as primary contact for external vendors, internal partners, and employees.
• Communicate with employees regarding leave requests, documentation, and timelines.
• Track leave usage, balances, and return-to-work processes.
• Coordinate with Payroll to ensure accurate timekeeping during leaves.
• Initiate and monitor long-term disability claims as applicable.
• Maintain communication with employees, managers, healthcare providers, and state agencies.
• Ensure compliance with ACA, ERISA, HIPAA, COBRA, FMLA, ADA, and applicable state laws.
• Track and apply federal, state, and local statutory changes to maintain accurate and legal company policies.
• Maintain confidentiality and professionalism when handling sensitive information.
• Provide responsive, compassionate, and clear customer service to employees.
• Participate in audits, reporting, and process improvement initiatives.
• Partner with payroll, total rewards, legal teams, and external third-party leave vendors to align data, adjustments, and benefit accruals.
• Act as a subject matter expert, resolving questions regarding leave eligibility, job protection, and return-to-work milestones.

Requirements

• BS in Human Resources or Business Administration, or a related field (or equivalent professional experience).
• 3-6 years of direct Human Resources or Leave Administration experience.

Skills

• Technical Knowledge: strong proficiency with HRIS tools (such as UKG) and dedicated absence tracking platforms.
• Communication Skills: exceptional interpersonal, problem-solving, and conflict-resolution abilities to handle sensitive medical and personal data discreetly.

Pay

$90,000