Leave Administration Consultant

About the role

The Leave Administration Consultant serves as a subject matter expert responsible for the administration of employee leave and disability programs and the delivery of consultative services to employees, supervisors, Human Resources partners, and university leadership.

Responsibilities

• Independently administer and manage a caseload involving multiple concurrent leave programs, disability benefits, and return‑to‑work situations, including FMLA, disability programs, Workers' Compensation, Paid Parental Leave, Voluntary Shared Leave, faculty leave programs, military leave, and other university, state, and federally governed leave benefits.
• Review leave requests, determine eligibility, evaluate medical and supporting documentation, and provide guidance on leave‑related processes, benefits impacts, and return‑to‑work requirements while ensuring compliance with applicable federal and state laws, UNC System policies, and university procedures.
• Serve as the primary point of contact for leave‑related matters and provide expert interpretation of leave policies, regulations, and procedures.
• Manage highly sensitive and confidential information; coordinate with healthcare providers, disability vendors, Payroll Services, University Compliance Office, Employee Management & Relations, Environmental Health and Safety, the Office of University Counsel, and other stakeholders to support effective leave administration and return‑to‑work processes.
• Assist in resolving complex employee situations, support risk mitigation efforts, and ensure the timely administration of required notices, documentation, and case records.
• Maintain accurate leave data and documentation; monitor regulatory and policy changes affecting leave administration; identify opportunities to improve operational efficiency, service delivery, and compliance practices.
• Analyze leave utilization trends and operational metrics and provide recommendations to leadership regarding operational enhancements, compliance practices, and program effectiveness.
• Provide guidance regarding the impact of leaves of absence on retirement, health, welfare, disability, and other benefit programs and support departmental initiatives related to benefits, leave, and employee well‑being.
• Develop and deliver training, presentations, and educational resources to employees, supervisors, HR Representatives, and campus partners to promote understanding and consistent application of leave and benefit programs across the university.