Leasing Team Member

RESPONSIBILITIES

• Be an ambassador for customer service by consistently going above and beyond to ensure that Cardinal customers are satisfied.
• Utilize the Cardinal Way of Leasing by:
• Warmly greeting prospective clients
• Answering incoming leasing calls
• Determining needs and preferences
• Professionally presenting the community and apartment homes
• Utilizing feature/benefit selling
• Closing the sale
• Following up
• Complete all lease applications and lease file paperwork.
• Maintain accurate lease file documentation in accordance with company policy; participate in lease file audits as assigned by the Community Manager.
• Maintain cleanliness of the tour path to ensure for a positive first impression of the community.
• Demonstrate a positive and professional attitude with team members, residents, prospective residents, and vendors.
• Participate in and assist with planning community events.
• Affiliate with various additional community projects as assigned by the Community Manager.
• Participate in Cardinal U training as required.

QUALIFICATIONS

• 1-2 years of customer service and sales experience.
• Strong communication skills.
• High-energy and enjoys a fast-paced environment.
• Enjoys and takes pride in providing excellent service.
• Great with people — warm, friendly and helpful in person and on the phone.
• Basic computer skills: typing and writing ability for correspondence, memos, etc.
• High School Diploma or equivalent.
• Available evenings and weekends.
• Ability to embody the Cardinal Culture and Cardinal Core Values every day.

BENEFITS

• We offer health, vision, dental, and pet insurance.
• We offer a 401(k)-retirement plan, student loan assistance, licensing and continuing education reimbursement, parental leave, and housing allowances or gifts.