Leasing Specialist - Moment

About the role

At Home, At Sherman! Our commitment to people and our vision for the future make Sherman Associates an industry leader. We build communities, enrich neighborhoods, and empower people. This role is at our brand new, luxury Moment Apartments in Downtown Minneapolis.

Core Business Hours

This is a full-time position. Ideal schedule is Tuesday - Saturday from 9:30 am - 6 pm.

Essential Functions

• Ensure customer needs are met; provide directions, suggestions for restaurants, post on active building local events occurring.
• Aid in welcome packet creation / move-in gift tailored to site marketing and branding.
• Lead resident event coordination, planning and execution.
• Patrol and manage property esthetics both interior and exterior.
• Attend networking relevant function opportunities.
• Aid in resident retention program development.
• Promote active resident engagement within the assigned community.
• Maintain customer service and excellent relations with residents, resident cooperatives, commercial tenants, outside agencies or vendors and organizations.
• Works on the last day and first day of each month until responsibilities completed; some overtime may be required.
• Manage prospects by answering incoming calls and internet leads.
• All inquiry calls and emails must be returned promptly (within 24 hours).
• Make appointments, show apartments, screen applicants, and verify applications for completion.
• Aid applicants with the application process by explaining all applicable forms.
• Ensure applications are accurate and complete.
• Contact and offer units to approved applicants.
• Schedule and conduct orientation for all new move-ins.
• Update turnover information on a daily basis to include gathering of move-out and move-in times.
• Shop comparable projects in the market place monthly.
• Develop community contacts to maximize the general awareness of the housing community and its advantages.
• Contact and offer units to current residents for approved unit transfers.
• Prepare all required transfer paperwork and complete transfers with residents.
• Update all applicable referral agencies.
• Input all traffic and applications in the property management system regularly.
• Perform other tasks & duties as assigned based on business need.

Required Skills And Experience

• Experience within residential real estate; or an equivalent number of years of education and real estate management experience.
• Additional education in real estate, sales and/or business management is preferred.
• Excellent verbal, written and presentation skills; Ability to communicate effectively with community tenants, vendors / external parties, and across corporate divisions.
• Knowledge of Real Page or other related Property Management software (Yardi, Lead2Lease, OneSite Accounting, etc.) strongly preferred.
• As applicable, advanced knowledge of Affordable Housing Programs (HUD Programs).
• As applicable, must possess a valid driver's license, reliable vehicle with insurance and safe DMV driving record.
• A passion for the mission, vision, and values of Sherman Associates.

Compensation And Benefits

• Pay Range: $22/hour + commission/bonus eligibility.
• Pay is based on several factors which vary based on position; including experience, skills, and knowledge the selected individual is bringing to the specific job.
• We offer a comprehensive benefits package to full-time employees which may include:
• Medical, dental and vision insurance plans.
• Employer-paid short-term disability.
• Employer-paid life insurance.
• Additional supplemental insurance policies including: Voluntary Accident & Critical Illness; Hospital Indemnity; Long-Term Disability; Pet insurance.
• Employer-paid employee assistance program.
• Fully vested 401k company match program.
• 9 Paid holidays and competitive PTO program.
• Sherman Associates' Starbucks and Hotel discounts.

Additional Screening Requirements

Must successfully meet criminal background screening requirements for position, including MN statute 299C.67 to 299C.71 (Kari Koskinen Background).

Equal Opportunity and Affirmative Action Employer

We encourage women, minorities, individuals with disabilities, and protected veterans to apply.