Leasing Specialist - Cottages at South Murray
Avanti Residential · Colorado Springs, CO · 1 mo ago
Management$19–$21/hrFull-time
About the role
Cottages at South Murray is an 86-unit community offering a full-time position. Avanti Residential’s motto is Sempre Avanti, meaning “Always Forward”/ “Always Welcome.” The company’s mission and core values focus on enhancing communities, seeing team members as leaders, and living La Bella Vita (The Beautiful Life), with endless opportunities for personal and professional growth.
Responsibilities
- Conduct professional, engaging tours for scheduled and walk-in prospects, build rapport, understand prospect needs, effectively showcase the community, and use strong sales techniques to drive applications.
- Own the leasing process from the initial tour through effective follow-up, converting prospects into residents by selling the apartment/community, and transitioning the prospect to the Application Admin.
- Develop and implement resident retention and engagement programs, including resident events, community activities, and special promotions, to enhance resident satisfaction and strengthen retention.
- Manage and maintain exemplary community website, social media campaigns, and outreach marketing efforts for the community to drive occupancy and increase visibility.
- Walk through the move-in ready apartments to ensure they meet standards prior to orientation.
- Coordinate and facilitate comprehensive move-in orientations for new residents, ensuring they are equipped with essential information about the property, amenities, and community policies to enhance their overall living experience from day one.
- Ensure “model” apartments and target apartments are ready for show; be aware of the “curb appeal” of the community.
Requirements
- High School diploma or GED required.
- 2+ years of customer service experience preferred.
- 1+ years of sales experience preferred.
- Ability to communicate effectively over writing, phone, and computer mediums.
- Use of technology including computer software and iPad.
- Pass criminal background screening prior to employment.
- Possession of a valid driver's license and up-to-date vehicle insurance OR reliable transportation is required.
- If minimum qualifications are met during resume screening the Wonderlic pre-employment assessment is required. The assessment will arrive in the email inbox that you provided.
Benefits
- Based on position, annual or quarterly bonuses are awarded based on performance and KPIs.
- Up to 40% apartment discount.
- Continuing education and tuition reimbursement.
- A generous PTO policy.
- Health and wellness benefits include Medical/HSA/FSA/Dental/Vision/STD/LTD and many other benefits to meet your specific needs.
- 4% company match for your 4