Leasing Specialist

About Waterton

Waterton has grown from very humble beginnings with one phone and two desks to a nationally recognized real estate investment and property management firm. For over 30 years the company has been passionate about delivering an incredible Resident Experience and an extraordinary experience for its associates. Waterton values performance that exceeds expectations and is committed to Investor, Guest, and Resident service excellence. The team strives daily to “find the good and leave it better.”

Job Summary

As a Leasing Specialist you will sell and renew residential apartment leases, tour the community, follow up with prospective residents, and prepare lease packages. You will have a strong drive to close sales, exceed resident expectations with exceptional customer service, and help build and maintain a true sense of community.

Responsibilities

• Generate interest in the community by answering questions, conducting tours, following up with prospective residents, and applying sales‑closing techniques.
• Provide exceptional customer service to current and prospective residents.
• Engage current residents through programs and events designed to increase satisfaction and minimize turnover.
• Ensure leasing office, model units, vacant units, and common areas meet readiness standards.
• Process all rental applications for approval and prepare lease packages while protecting resident and customer information.
• Maintain detailed knowledge of the local market and assist in developing marketing plans that incorporate advertising, internet, outreach marketing, and referrals to increase community visibility.

Requirements

• Illinois Leasing Agent license required within 120 days of hire; if not held at hire, a valid Leasing Agent or Broker license must be obtained within that timeframe to remain eligible for employment.

Skills and Experience

• Teamwork, sales drive, customer service, and adaptability.
• Ability to work well with others in a team environment.
• Ability to multi‑task and adapt in a fast‑paced work environment.
• High school diploma or equivalent.
• Minimum of one year of sales or customer service experience is a plus.

Benefits

• Competitive hourly compensation, leasing bonuses, and incentive program participation.
• Full suite of benefits including medical, dental, life, disability, and pet insurance.
• 401(k) with company match.
• Generous paid time off, volunteer time off, and paid holidays.
• Industry‑leading 12 weeks paid parental leave.
• Commitment to lifelong learning through internal and external trainings, with consideration for tuition reimbursement.
• Opportunities for job and career advancement.

Pay

Typical Base Pay Range: $18.00 – $22.00 per hour, plus bonus program participation. This range reflects base pay only and does not include additional compensation or bonuses. Actual pay may vary based on related work experience, certifications, education, and other job‑related factors.