Leasing Specialist

About the Company

Waterton has grown from humble beginnings with one phone and two desks to a nationally recognized real estate investment and property management firm. For over 30 years, Waterton remains passionate about delivering an incredible Resident Experience, made possible by offering an extraordinary experience for talented associates. We value performance that delivers experiences exceeding expectations, coupled with an unwavering commitment to Investor, Guest, and Resident service excellence. We are a collection of people who strive daily to "find the good and leave it better."

About the Role

As a Leasing Specialist, you will sell and renew residential apartment leases, tour the community, follow up with prospective residents, and prepare lease packages. You will have a strong drive to close sales, exceed resident expectations through exceptional customer service, and build or maintain a true sense of community.

Responsibilities

• Generate interest in the community by effectively answering questions, conducting tours, following up with prospective residents, and executing sales closing techniques.
• Provide exceptional customer service to current and prospective residents.
• Engage current residents through ongoing programs and events designed to increase satisfaction and minimize turnover.
• Ensure leasing office, models, vacant units, and common areas meet readiness standards.
• Process all rental applications for approval and prepare lease packages, while ensuring resident and customer information is properly documented and protected.
• Maintain detailed knowledge of the local market and conditions, and assist in developing marketing plans that incorporate advertising, internet, outreach marketing, and referrals to increase community visibility.

Requirements

• Ability to work well with others in a team environment.
• Ability to multi-task and adapt in a fast-paced work environment.
• High school diploma or equivalent.
• A minimum of one year of sales or customer service experience is a plus.

Benefits

• Competitive hourly compensation, leasing bonuses, and incentive program participation.
• Full suite of benefits including Medical, Dental, Life, Disability, and pet insurance.
• 401K with company match.
• Generous paid time off, volunteer time off, and paid holidays.
• Industry-leading 12 weeks of paid parental leave.
• Commitment to lifelong learning through learning plans, internal and external trainings, and tuition reimbursement consideration.
• Commitment to job and career advancement.

Pay

Typical base pay range: $21.00–$24.00 per hour, plus bonus program participation.