Leasing Specialist

About the role

The Leasing Specialist acts as the critical link between the on-site Leasing Office and the Main Office, managing the full leasing cycle for their assigned residential portfolio. This includes responsibilities from initial applications and lease renewals to final move-outs. The role requires independent decision-making, discretion, and careful judgment—particularly in approving applications that may fall outside established guidelines, as these decisions can carry significant financial consequences for the company. This is a high-volume, high-pressure role without commission-based incentives. Success in this position demands a high degree of professionalism, accuracy, and responsiveness.

Responsibilities and duties

• Maintain current and precise apartment availability data via leasing activity reports.
• Serve as the primary point of contact for all leasing-related matters for assigned properties.
• Independently review and approve apartment applications, ensuring both compliance with company standards and the ability to make sound exceptions when needed.
• Process new lease agreements and oversee tenant vacate procedures.
• Oversee the lease renewal process with the dual goals of maximizing rent increases and minimizing turnover.
• Review and approve Owner Paid (OP) invoices submitted by brokerage firms.
• Prepare and submit payroll for assigned Leasing Agents.
• Respond to tenant inquiries regarding lease terms and concerns.
• Conduct monthly on-site inspections of managed properties.
• Exercise discretion to deviate from general procedures when appropriate.
• Fulfill other responsibilities as delegated by the Assistant Director of Lease Administration.

Qualifications

• Minimum 3 years of experience in a leasing specialist or equivalent role.
• Working knowledge of Rent Stabilization guidelines.
• Proficient in interpreting and evaluating credit reports.
• Strong verbal and written communication skills.
• Proficient in Microsoft Word and Excel.
• Highly organized with keen attention to detail.
• Experience with MRI and Yardi Software is preferred.