Leasing Specialist

Main Job Tasks and Responsibilities

• Answering phone calls
• Show apartments to prospective residents
• Completing the processing of all applications
• Marketing the property
• Preparing reports
• Maintaining general office files
• Aiding in maintenance of work order system
• Aiding in keeping the apartment condition and status information current
• Treat all guests in a kind, courteous, and professional manner to ensure their complete satisfaction
• Always strive to exceed guests' expectations
• Assist in above duties, as needed, at other Singh communities

Competencies

• Customer Focused – Dedicated to meeting and exceeding the needs of the customer by establishing and maintaining effective relationships as well as gaining trust and respect of customers.
• Strong Communication Skills – Clearly and accurately provides pertinent information to individuals in verbal and/or written form. Able to accurately convey information in a way that engages the audience and helps them understand and retain the message.
• Patience – Works hard to understand people and process before making judgements and acting. Very tolerant and sensitive with people, and takes time to listen. Does not take shortcuts, follows established processes well.
• Detail Oriented – Pays attention to the smallest details in a situation, and truly cares about them. Understands the importance of all aspects of a given task, no matter how trivial they may seem. Values the importance of gathering all relevant information before making a decision.

Job Requirements

• Prior leasing experience preferred
• Working knowledge of fair housing laws
• Excellent written and oral communication skills
• Some college coursework preferred in marketing and/or general business studies or have at least 1 year of sales experience
• Must be able to work flexible schedule including Saturday
• High School Diploma or General Education Degree (GED) required

Physical Requirements

• Constant use of manual dexterity, auditory and visual skills and gross motor skills with frequent use of bi-manual dexterity and fine motor skills
• Ability to follow written and oral instructions and procedures
• Ability to reach, bend, twist, squat, kneel, push and pull
• Ability to lift/carry up to 30 pounds
• Ability to perform repetitive movements including simple grasping, pushing, pulling and fine manipulation
• Occasional sitting, frequent walking, standing and climbing stairs