Leasing Specialist

About the Role

We are looking to add a Leasing Specialist to our team at The Vistas Apartment Homes. Your primary responsibility will be to achieve and maintain optimum occupancy via the leasing of units and renewal of existing leases.

Responsibilities

• Lease apartments
• Convert telephone traffic to appointments
• Tour community with prospective residents
• Send thank-you notes to prospective residents
• Pre-qualify applicants
• Review pending applications to be submitted for approval
• Notify applicants on status of application
• Move-in new residents
• Review all necessary paperwork with the new resident
• Accept payment as pre-determined by Assistant Manager
• Understand and complete all lease paperwork in an accurate and timely manner (including applications and credit checks)
• Deliver move-in gifts and walk units prior to move-in
• Issue keys
• Renew current resident leases
• Notify residents regarding lease expiration and determine the length of the new lease
• Review new lease terms with resident
• Move-out vacating residents
• Complete all necessary move-out paperwork in an accurate and timely manner
• Retrieve all keys, passes, etc. from resident
• Clearly and effectively assist current residents with concerns and needs to minimize resident problems in a professional manner
• Maintain positive resident relations
• Attend resident functions unless directed otherwise by supervisor
• Perform other general office duties such as opening and/or closing the office, typing, filing, answering phones, and assisting with weekly reports
• Complete quality control procedures as directed by supervisor
• Perform additional duties, responsibilities, or projects as assigned

Requirements

• Minimum 1 year of experience in customer service/sales related industry accepted
• Ability to communicate effectively and professionally with residents, fellow associates, vendors, and supervisors
• Self-motivated, exhibit a positive personality, and be sales motivated
• Conduct yourself in a professional, neat, and well-groomed manner always
• Walking up and down stairs to show apartments to prospective residents
• Lifting no more than 25 pounds. If more than 25 pounds are to be lifted, employee shall seek assistance from the maintenance department
• Valid driver's license along with current auto insurance may be required
• 40 hour work week; Saturday required

Benefits

• Starting compensation: $16.50 - $17 an hour
• Leasing/renewal commission
• 30% rent discount
• 10+ days of paid time off in your first year of employment
• Comprehensive benefits package including medical, dental, vision, life insurance, and disability insurance
• 401(k) with generous employer match
• Employee assistance program
• Wellness program
• Employee referral program
• Amazing opportunities for career progression