Leasing Specialist

Key Responsibilities

• Provide exceptional customer service to current and prospective residents
• Respond to resident inquiries and concerns in a timely and professional manner
• Build strong relationships to support retention and positive community culture
• Coordinate and execute resident events and engagement initiatives
• Respond to leads promptly and maintain consistent follow-up
• Schedule and conduct property tours with a focus on closing
• Assist prospects through the application and move-in process
• Maintain accurate records and guest cards in AppFolio
• Support occupancy and leasing goals
• Execute property-level marketing strategies to drive traffic and applications
• Manage social media platforms (Facebook, Instagram, Google Business, SOCi etc.)
• Ensure all online listings are accurate and up to date
• Create and distribute marketing materials and campaigns
• Conduct outreach to local businesses and community partners
• Cook with maintenance to ensure timely communication and service completion
• Assist with move-ins, move-outs, and resident onboarding
• Maintain a professional and organized office environment
• Support the Property Manager with daily operations

Qualifications

• 2+ year of customer service, leasing, or sales experience preferred
• Strong communication and interpersonal skills
• Organized, detail-oriented, and able to multitask
• Marketing or social media experience is a plus
• Experience with AppFolio or property management software preferred
• Positive, team-oriented attitude with a strong work ethic

Why Join

• Growth opportunities within a rapidly expanding portfolio
• Supportive team environment with clear structure and expectations
• Opportunity to directly impact leasing performance and resident satisfaction
• Competitive compensation and performance-based incentives

Pay

$18.00 - $20.00 per hour