Leasing Specialist

At Russo Development and Russo Property Management, we build more than properties—we build inspiration and purpose. As a privately held, family-owned company with over 50 years of success, our legacy includes more than 6,500 luxury apartment homes, 60+ industrial projects, and a growing data center portfolio across northern New Jersey. Our team is guided by our core CARES values—Character, Accountability, Respect, Excellence, and Service—which shape how we work, lead, and serve. In 2023, Russo Property Management was proud to be named the Top Management Company for Market Rate Apartments by the New Jersey Apartment Association.

About the role

The Leasing Specialist will work closely with the Property Manager and will primarily be responsible for the overall day-to-day lease-up of the community. This role involves close interaction with prospective and current residents to represent and maintain a first-class experience for everyone who visits or lives at the community. The Leasing Specialist will accomplish leasing goals set by the Property Manager and senior management, assist with maintaining the physical grounds, leasing office, amenity spaces, building exteriors, common areas, and parking lots. The position is located at our luxurious property in Garwood, NJ.

Responsibilities

• Greet prospective residents and provide detailed community tours.
• Provide excellent administrative support, including processing new applications and lease renewals, preparing renewal letters, maintaining a monthly renewal log to monitor occupancy, and organizing and maintaining resident files per company procedure.
• Handle signing of leases, walking apartments for move-ins and show-able units.
• Assist new residents during the move-in process—explain lease agreement, community rules, location of amenities, and conduct a walk-through of their new home.
• Work with the maintenance department to handle apartment turnovers, move-ins, and work order requests, and assist in maintaining the cleanliness of show-able units and tour routes, including grounds and common areas.
• Physically inspect the community when on grounds and report any maintenance needs to the team.
• Play a key role in resolving resident concerns and issues.
• Maintain thorough product knowledge of the property, sister properties, and competitors.
• Assist the Property Manager in developing and implementing effective marketing goals to increase traffic and leads, and innovative strategies that build positive buzz and key connections with current residents and prospects.

Requirements

• High School diploma or GED required.
• 2-4 years of experience in a luxury multifamily apartment community.
• Strong organizational abilities, customer service skills, and attention to detail.
• Ability to work within a team.
• Microsoft Office experience.
• Bilingual is a plus.
• Yardi experience is a plus.
• Familiarity with Fair Housing, ADA, Fair Credit Reporting Act, and other laws and regulations governing multi-family housing operations.
• Customer service-first attitude with a professional, courteous, and friendly demeanor.
• Proactive self-starter and team-player.
• Ability to communicate clearly with residents and staff.

Benefits

• Competitive salary
• Medical coverage
• Dental coverage
• Vision coverage
• 401K
• Life insurance
• Paid sick time
• Paid holiday time
• Paid vacation time
• Free access to fitness centers